Enroll canceled subscribers in win-back campaigns

When a subscription is canceled in Stripe, automatically add the subscriber to a re-engagement list in SMASHSEND Email Marketing.

Try:

See all SMASHSEND Email Marketing + Stripe integrations or talk to a human

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

SMASHSEND Email Marketing Explore SMASHSEND Email Marketing →

Triggers

New subscriber added

Fires when a new subscriber is added in SMASHSEND Email Marketing.

Subscriber unsubscribed

Fires when a contact unsubscribes in SMASHSEND Email Marketing.

Email opened or clicked

Fires when a subscriber opens or clicks a campaign in SMASHSEND Email Marketing.

Actions

Add or update a subscriber

Creates or updates a subscriber in SMASHSEND Email Marketing.

Unsubscribe a contact

Unsubscribes a contact in SMASHSEND Email Marketing.

Add a subscriber to a list

Adds a subscriber to a list or segment in SMASHSEND Email Marketing.

Send a transactional email

Sends a one-off transactional email via SMASHSEND Email Marketing.

Stripe Explore Stripe →

Triggers

New customer

Fires when a new customer is created in Stripe.

Subscription canceled

Fires when a subscription is canceled in Stripe.

New invoice generated

Fires when a new invoice is generated in Stripe.

Payment failed

Fires when a payment attempt fails in Stripe.

Actions

Create customer

Creates a new customer in Stripe.

Create subscription

Creates a new subscription in Stripe.

Cancel subscription

Cancels an existing subscription in Stripe.

Update customer

Updates a customer's billing details in Stripe.

Send payment recovery emails for failed charges When a payment fails in Stripe, automatically send a transactional email via SMASHSEND Email Marketing guiding the customer to update their payment details. See details

Keep customer preference records up to date When a subscriber unsubscribes in SMASHSEND Email Marketing, update their customer profile in Stripe to align contact preferences across billing and marketing. See details

See all SMASHSEND Email Marketing + Stripe integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Enroll canceled subscribers in win-back campaigns” between SMASHSEND Email Marketing and Stripe?

Yes — describe it in the box above and Knit's Integrations Agent researches SMASHSEND Email Marketing and Stripe's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does connecting SMASHSEND Email Marketing and Stripe help reduce subscriber churn?

When payment failures or subscription cancellations happen in Stripe, automated workflows can immediately route customers into targeted re-engagement or recovery email sequences in SMASHSEND Email Marketing.

Can subscriber preference updates in SMASHSEND Email Marketing reflect in Stripe?

Yes, when contacts unsubscribe or update preferences in SMASHSEND Email Marketing, workflows can automatically update their customer profile in Stripe to maintain consistent communication preferences.