Generate custom response drafts from inbound SMS

When a new inbound SMS arrives in Smith.ai, prompt Pictory to generate a draft response for support agents to review.

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Smith.ai Explore Smith.ai →

Triggers

New inbound SMS

Fires when a new text message is received in Smith.ai.

New call

Fires when a new call comes in or out through Smith.ai.

Missed call

Fires when a call is missed in Smith.ai.

Call recording ready

Fires when a call recording finishes processing in Smith.ai.

Actions

Send an SMS or MMS

Sends a text message through Smith.ai.

Place an outbound call

Starts an outbound call via Smith.ai.

Create or update a contact

Creates or updates a contact in Smith.ai.

Send a voice message

Sends a recorded voice message via Smith.ai.

Pictory Explore Pictory →

Triggers

New content generated

Fires when Pictory finishes generating a draft, image, or video.

Render finished

Fires when a video or asset render completes in Pictory.

Document published from a flow

Fires when Pictory publishes a document from a workflow.

Actions

Generate content from a prompt

Sends a prompt to Pictory and returns the generated text, image or video.

Render from a template

Renders a video or asset from a saved template in Pictory.

Summarize a block of text

Uses Pictory to summarize longer text.

Create or update a document

Writes generated content to a document in Pictory.

Summarize call recordings into quick meeting notes When a call recording becomes ready in Smith.ai, pass the transcript to Pictory to summarize the text into a concise document. See details

Send SMS updates when published documents complete When a document is published from a flow in Pictory, send an outbound SMS in Smith.ai to notify stakeholders immediately. See details

See all Smith.ai + Pictory integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Generate custom response drafts from inbound SMS” between Smith.ai and Pictory?

Yes — describe it in the box above and Knit's Integrations Agent researches Smith.ai and Pictory's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

What are the main benefits of integrating Pictory with Smith.ai?

Combining Pictory and Smith.ai eliminates manual note-taking after call recordings and automates personalized text messages whenever new AI content is generated.

Can call transcripts be automatically converted into formatted documents?

Yes, when calls finish recording in Smith.ai, Pictory can process the audio transcript, summarize key points, and create formatted notes automatically.