Open matters from forms

When a qualified intake arrives in Formstack, create a matter in Smokeball.

Try:

See all Smokeball + Formstack integrations or talk to a human

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Smokeball Explore Smokeball →

Triggers

Case added or updated

Fires when a case or matter is opened or updated in Smokeball.

New lead

Fires when a new client lead is added in Smokeball.

Invoice issued

Fires when a client invoice is issued in Smokeball.

Actions

Create matter

Opens a new case or matter in Smokeball.

Create contact

Adds a client, company or contact in Smokeball.

Create time entry

Logs billable time against a matter in Smokeball.

Formstack Explore Formstack →

Triggers

New form response

Fires when a form is submitted in Formstack.

Survey completed

Fires when a respondent finishes a survey in Formstack.

Response updated

Fires when an existing response is edited in Formstack.

Actions

Create or update form

Creates or updates a form or survey in Formstack.

Retrieve a response

Looks up a specific form response in Formstack.

Add a respondent

Adds a respondent or contact to a form in Formstack.

Create contacts from intake When an intake form is submitted in Formstack, create a contact in Smokeball. See details

Log time from forms When a time form is submitted in Formstack, create a time entry in Smokeball. See details

See all Smokeball + Formstack integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Open matters from forms” between Smokeball and Formstack?

Yes — describe it in the box above and Knit's Integrations Agent researches Smokeball and Formstack's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

Can an intake form create a matter?

Yes. When an intake form is submitted in Formstack, Smokeball can create the contact and matter.

What details carry over?

Answers such as the client's name, contact details and case type map to fields in Smokeball.