Notify clients by SMS when appointments are rescheduled or canceled

When an appointment status changes in Hostaway, send an automated text message from SMS Alert so the client is immediately updated.

Try:

See all SMS Alert + Hostaway integrations or talk to a human

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

SMS Alert Explore SMS Alert →

Triggers

New inbound SMS

Fires when a new text message is received in SMS Alert.

New call

Fires when a new call comes in or out through SMS Alert.

Missed call

Fires when a call is missed in SMS Alert.

Call recording ready

Fires when a call recording finishes processing in SMS Alert.

Actions

Send an SMS or MMS

Sends a text message through SMS Alert.

Place an outbound call

Starts an outbound call via SMS Alert.

Create or update a contact

Creates or updates a contact in SMS Alert.

Send a voice message

Sends a recorded voice message via SMS Alert.

Hostaway Explore Hostaway →

Triggers

New booking made

Fires when a new booking or appointment is made in Hostaway.

Booking rescheduled or canceled

Fires when a booking in Hostaway is changed or canceled.

New customer

Fires when a new customer books for the first time in Hostaway.

Actions

Create a booking

Creates a new booking or appointment in Hostaway.

Cancel or reschedule a booking

Cancels or moves a booking in Hostaway.

Create or update a customer

Creates or updates a customer record in Hostaway.

Add the booking to a calendar

Adds a booking from Hostaway to a connected calendar.

Send text confirmation for new client appointments When a customer makes a new booking in Hostaway, automatically send a personalized SMS confirmation from SMS Alert to reduce no-shows. See details

Create customer profiles from incoming phone calls When a new call or text arrives in SMS Alert, automatically create or update a customer record in Hostaway so scheduling details are ready to go. See details

See all SMS Alert + Hostaway integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Notify clients by SMS when appointments are rescheduled or canceled” between SMS Alert and Hostaway?

Yes — describe it in the box above and Knit's Integrations Agent researches SMS Alert and Hostaway's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

Can I send text message confirmations when an appointment is booked?

Yes, whenever a client completes a booking in Hostaway, an automated SMS notification can be sent via SMS Alert instantly.

What happens if a call is missed while managing client schedules?

You can set up a workflow where a missed call in SMS Alert creates or updates a customer record in Hostaway to follow up and schedule a call back.