Log inbound calls and missed calls in CRM

When an inbound call or missed call occurs in SMS Fusion, automatically log the activity on the contact's record in Follow Up Boss.

Try:

See all SMS Fusion + Follow Up Boss integrations or talk to a human

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

SMS Fusion Explore SMS Fusion →

Triggers

New inbound SMS

Fires when a new text message is received in SMS Fusion.

New call

Fires when a new call comes in or out through SMS Fusion.

Missed call

Fires when a call is missed in SMS Fusion.

Call recording ready

Fires when a call recording finishes processing in SMS Fusion.

Actions

Send an SMS or MMS

Sends a text message through SMS Fusion.

Place an outbound call

Starts an outbound call via SMS Fusion.

Create or update a contact

Creates or updates a contact in SMS Fusion.

Send a voice message

Sends a recorded voice message via SMS Fusion.

Follow Up Boss Explore Follow Up Boss →

Triggers

New lead created

Fires when a new lead or contact is created in Follow Up Boss.

Deal stage changed

Fires when a deal moves to a new stage in Follow Up Boss.

Deal won

Fires when a deal is marked won in Follow Up Boss.

Contact updated

Fires when a field on a contact changes in Follow Up Boss.

Actions

Create or update contact

Creates or updates a contact in Follow Up Boss.

Create deal

Creates a new deal in Follow Up Boss.

Update deal stage

Moves a deal to a new stage in Follow Up Boss.

Log activity

Logs a call, email, or note against a record in Follow Up Boss.

Send text messages to newly created leads When a new lead is created in Follow Up Boss, automatically send a welcome SMS via SMS Fusion to establish immediate contact. See details

Dispatch text confirmations on won deals When a deal is won in Follow Up Boss, send an automated SMS via SMS Fusion to confirm details with the client. See details

See all SMS Fusion + Follow Up Boss integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Log inbound calls and missed calls in CRM” between SMS Fusion and Follow Up Boss?

Yes — describe it in the box above and Knit's Integrations Agent researches SMS Fusion and Follow Up Boss's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does connecting Follow Up Boss and SMS Fusion help track phone communications?

Inbound calls, text messages, and missed calls handled in SMS Fusion can automatically log activities or update lead profiles directly inside Follow Up Boss.

Can I automate text message follow-ups when deal stages change?

Yes, updating a deal stage in Follow Up Boss can prompt SMS Fusion to send an automated SMS confirmation or message to the client.