SMS Fusion + Salesforce Integrations, Built by an AI Agent
Put SMS Fusion + Salesforce to work with AI and enterprise-grade automation
4.9/5 on G2·
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Workflows you can build between SMS Fusion and Salesforce
See the kind of workflows teams build with SMS Fusion and Salesforce below — describe the exact one you want above and the Agent builds it on demand.
SMS Fusion + Salesforce
When an SMS is received in SMS Fusion, append the message text to the contact or lead record in Salesforce.
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Send text messages to newly created leads
When a new lead is created in Salesforce, automatically send a welcome SMS via SMS Fusion to establish immediate contact.
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Log inbound calls and missed calls in CRM
When an inbound call or missed call occurs in SMS Fusion, automatically log the activity on the contact's record in Salesforce.
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Dispatch text confirmations on won deals
When a deal is won in Salesforce, send an automated SMS via SMS Fusion to confirm details with the client.
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Browse the full workflow library →
Looking to achieve something else with SMS Fusion and Salesforce?
Just describe what you need — the Agent researches both APIs and builds the real automation on demand.
Try Knit FreeTriggers & actions for SMS Fusion and Salesforce
Everything SMS Fusion and Salesforce can do inside a workflow — the triggers that start one and the actions that run when it fires.
SMS Fusion Explore SMS Fusion →
SMS Fusion is a cloud-based text messaging gateway that allows businesses to send automated SMS communications to customers.
TriggersTriggers when a new contact is added to a list.
Triggers when a delivery report is received for a sent SMS.
Triggers when a tracked link in a campaign message is clicked.
Triggers when an SMS is received to an inbox or virtual number.
Triggers when an SMS is sent. Caution: chaining this to an SMS-sending action can create an infinite loop, since automated sends are indistinguishable from human ones. Use a Filter step to break the cycle.
Add a contact to a list. Insert-only despite the name - see help text below. This does not update an existing contact, and a replayed run can create a duplicate.
Cancel a pending or in-review campaign before it sends.
Cancel a previously scheduled SMS before it sends.
Delete a contact by mobile number, from one list or from all of your lists at once. Destructive - deletes every matching row, with no undo.
Formats and validates a phone number: returns its MSISDN/E.164 form, country, carrier, and mobile/validity flags. Read-only lookup, no cost or side effects - safe to use as a formatting step mid-Zap.
Looks up the recent SMS history (sent and received, newest first) for a single mobile number.
Salesforce Explore Salesforce →
Salesforce is a cloud-based customer relationship management software designed to streamline sales, service, and marketing processes across organizations.
TriggersTriggers when a new Attachment is added to a case.
Triggers when a new Contact is created.
Triggers when a field is updated on the object specified. It will output the old and new field values.
Triggers when an attachment, note, or content document is added or updated on any record of the specified Salesforce object.
Triggers when a new Lead is created.
Triggers when a new outbound message is received in Salesforce.
Adds an existing contact to an existing campaign.
Adds an existing file to an existing Record.
Adds an existing lead to an existing campaign.
Direct pass-through to custom Apex REST endpoints at /services/apexrest/... with minimal processing. Send exactly what your Apex class expects.
Adds an existing contact to an existing campaign.
Creates a new attachment (max 25MB).
Other Phone & SMS apps on Knit
Explore more Phone & SMS integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
2Chat
2Chat is a messaging integration platform that enables e-commerce brands to connect WhatsApp accounts to business systems for automated customer support.
46elks
46elks is a developer platform offering cloud telecommunication APIs to send and receive SMS messages, MMS, and manage phone calls.
8x8
8x8 is a cloud communications platform providing voice calling, video conferencing, team messaging, and contact center capabilities.
Abby Connect
Abby Connect is a virtual receptionist and answering service that manages incoming customer phone calls and live website chats.
Adversus Dialer
Adversus Dialer is a cloud-based predictive dialer and contact center platform designed to automate outbound telemarketing calls.
Aircall
Aircall is a cloud-based phone system and call center software integrated with sales and support tools for business communication.
allmysms
allmysms is a mobile messaging platform providing bulk SMS sending, two-way texting, and automated message notification services.
Aloware
A contact center and cloud phone system providing automated calling, texting, and sales dialer capabilities for teams.
Other CRM apps on Knit
Explore more CRM integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
10xCRM
10xCRM is a customer relationship management solution that helps sales teams organize contacts, track pipelines, and automate communications.
17hats
17hats is a business management and CRM software designed for solo entrepreneurs and small businesses to handle client workflows and invoicing.
1CRM
1CRM is an all-in-one customer relationship management solution for small and medium businesses to manage leads, orders, and service requests.
1FIT
A fitness management platform that provides users with access to multiple gyms and sports facilities under a single membership.
ABC GymSales
ABC GymSales is a sales automation and lead management tool designed specifically for health clubs and commercial fitness centers.
ABC Sales AI
ABC Sales AI is an automated sales enablement platform that assists revenue teams in prospecting, engaging, and managing prospective customer leads.
AccuLynx
AccuLynx is a dedicated roofing business management software designed to streamline contracting estimates, field management, lead tracking, and client communications.
Act!
Act! is a customer relationship management and marketing automation solution designed to manage sales pipelines, customer records, and communication histories.
Customer Stories
See how leading technology firms are scaling their operations
Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
#1 in Ease of Integrations
4.9 out of 5 stars on G2
Common questions about SMS Fusion + Salesforce
Is there a pre-built SMS Fusion + Salesforce automation?
Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches SMS Fusion and Salesforce's public API docs (or your own uploaded docs) and builds a working automation.
Does this require a pre-built SMS Fusion or Salesforce connector?
No. The Agent works whether or not SMS Fusion or Salesforce already has a pre-built connector in Knit's catalog — it researches the real API surface either way.
How long does it take to build?
Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.
How does connecting Salesforce and SMS Fusion help track phone communications?
Inbound calls, text messages, and missed calls handled in SMS Fusion can automatically log activities or update lead profiles directly inside Salesforce.
Can I automate text message follow-ups when deal stages change?
Yes, updating a deal stage in Salesforce can prompt SMS Fusion to send an automated SMS confirmation or message to the client.