SMS Fusion + SkipCalls Integrations

See the kind of workflows teams build with SMS Fusion and SkipCalls below — describe the exact one you want above and the Agent builds it on demand.

SMS Fusion + SkipCalls When an outbound call completes in SkipCalls, dispatch a confirmation SMS using SMS Fusion. See details

Forward missed call alerts via backup text messages When a missed call occurs in SMS Fusion, automatically send an SMS from SkipCalls to notify team members or confirm receipt with the caller. See details

Sync contact records across business communications channels When a new inbound SMS is received in SkipCalls, automatically create or update a contact profile in SMS Fusion to keep customer address books identical. See details

Send secondary voice messages after completed recordings When a call recording is ready in SMS Fusion, automatically send a voice message in SkipCalls to follow up on secondary service lines. See details

Browse the full workflow library →

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Triggers & actions for SMS Fusion and SkipCalls

Everything SMS Fusion and SkipCalls can do inside a workflow — the triggers that start one and the actions that run when it fires.

SMS Fusion Explore SMS Fusion →

SMS Fusion is a cloud-based text messaging gateway that allows businesses to send automated SMS communications to customers.

Triggers

Contact Added

Triggers when a new contact is added to a list.

Delivery Report Received

Triggers when a delivery report is received for a sent SMS.

Link Hit

Triggers when a tracked link in a campaign message is clicked.

SMS Received to Inbox/VMN

Triggers when an SMS is received to an inbox or virtual number.

SMS Sent

Triggers when an SMS is sent. Caution: chaining this to an SMS-sending action can create an infinite loop, since automated sends are indistinguishable from human ones. Use a Filter step to break the cycle.

Actions

Add/Update Contact

Add a contact to a list. Insert-only despite the name - see help text below. This does not update an existing contact, and a replayed run can create a duplicate.

Cancel Campaign

Cancel a pending or in-review campaign before it sends.

Cancel SMS

Cancel a previously scheduled SMS before it sends.

Delete Contact

Delete a contact by mobile number, from one list or from all of your lists at once. Destructive - deletes every matching row, with no undo.

Format Number

Formats and validates a phone number: returns its MSISDN/E.164 form, country, carrier, and mobile/validity flags. Read-only lookup, no cost or side effects - safe to use as a formatting step mid-Zap.

Get SMS Activity

Looks up the recent SMS history (sent and received, newest first) for a single mobile number.

SkipCalls Explore SkipCalls →

SkipCalls is a cloud communications software that automates outbound phone calls, voicemail drops, and text messaging for outreach campaigns.

Triggers

AI Task Created

Triggers when SkipCalls AI creates a follow-up task after a call. Includes task details, linked contact, source call summary, and agent information.

Appointment Booked

Triggers when the AI agent successfully books an appointment on your calendar during a call. Includes guest info, time slot, calendar provider, and source call details — perfect for pushing bookings into CRMs or sending confirmation emails.

Outbound Call Completed

Triggers when an AI-powered outbound call finishes. Delivered in real time via webhook. Includes summary, collected data, evaluation results, and recommended next action.

Outbound Call Failed

Triggers when an outbound call fails — no answer, busy, network error, rejected, or cancelled. Use to trigger retry logic or alert flows.

Incoming Call Completed

Triggers when your AI receptionist finishes handling an inbound call. Delivered in real time. Includes caller info, transcript summary, and any data the agent collected.

SMS Delivery Failed

Triggers when an outbound SMS fails to deliver (carrier error, invalid number, blocked recipient, etc.). Use to alert on deliverability issues.

Actions

Schedule Outbound Call

Schedule an AI-powered outbound phone call. The AI agent dials at the scheduled time (or immediately if omitted) and carries out the given goal.

Send SMS Reply

Send a reply into an existing SMS conversation. Pair this with the "New SMS Received" trigger: pass the Conversation ID from the trigger into this step to reply from the same number.

Other Phone & SMS apps on Knit

Explore more Phone & SMS integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.

2Chat

2Chat is a messaging integration platform that enables e-commerce brands to connect WhatsApp accounts to business systems for automated customer support.

46elks

46elks is a developer platform offering cloud telecommunication APIs to send and receive SMS messages, MMS, and manage phone calls.

8x8

8x8 is a cloud communications platform providing voice calling, video conferencing, team messaging, and contact center capabilities.

Abby Connect

Abby Connect is a virtual receptionist and answering service that manages incoming customer phone calls and live website chats.

Adversus Dialer

Adversus Dialer is a cloud-based predictive dialer and contact center platform designed to automate outbound telemarketing calls.

Aircall

Aircall is a cloud-based phone system and call center software integrated with sales and support tools for business communication.

allmysms

allmysms is a mobile messaging platform providing bulk SMS sending, two-way texting, and automated message notification services.

Aloware

A contact center and cloud phone system providing automated calling, texting, and sales dialer capabilities for teams.

View all Phone & SMS apps →