Sync contact records across business communications channels
When a new inbound SMS is received in GatewayAPI SMS, automatically create or update a contact profile in SMS Gateway Hub to keep customer address books identical.
See all SMS Gateway Hub + GatewayAPI SMS integrations or talk to a human
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How Knit builds this workflow
The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.
SMS Gateway Hub Explore SMS Gateway Hub →
TriggersFires when a new text message is received in SMS Gateway Hub.
Fires when a new call comes in or out through SMS Gateway Hub.
Fires when a call is missed in SMS Gateway Hub.
Fires when a call recording finishes processing in SMS Gateway Hub.
Sends a text message through SMS Gateway Hub.
Starts an outbound call via SMS Gateway Hub.
Creates or updates a contact in SMS Gateway Hub.
Sends a recorded voice message via SMS Gateway Hub.
GatewayAPI SMS Explore GatewayAPI SMS →
TriggersFires when a new text message is received in GatewayAPI SMS.
Fires when a new call comes in or out through GatewayAPI SMS.
Fires when a call is missed in GatewayAPI SMS.
Fires when a call recording finishes processing in GatewayAPI SMS.
Sends a text message through GatewayAPI SMS.
Starts an outbound call via GatewayAPI SMS.
Creates or updates a contact in GatewayAPI SMS.
Sends a recorded voice message via GatewayAPI SMS.
More SMS Gateway Hub + GatewayAPI SMS workflows
Forward missed call alerts via backup text messages
When a missed call occurs in SMS Gateway Hub, automatically send an SMS from GatewayAPI SMS to notify team members or confirm receipt with the caller.
See details
Send secondary voice messages after completed recordings
When a call recording is ready in SMS Gateway Hub, automatically send a voice message in GatewayAPI SMS to follow up on secondary service lines.
See details
See all SMS Gateway Hub + GatewayAPI SMS integrations → · Browse the full workflow library →
Common questions
Can Knit build “Sync contact records across business communications channels” between SMS Gateway Hub and GatewayAPI SMS?
Yes — describe it in the box above and Knit's Integrations Agent researches SMS Gateway Hub and GatewayAPI SMS's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.
How long does it take to build?
Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.
Why connect two different phone and SMS platforms?
Linking SMS Gateway Hub with GatewayAPI SMS lets teams bridge separate communication systems, cross-notify staff about missed calls, and keep contact records consistent across carriers.
Can I automatically send texts from one platform when calls are missed on another?
Yes, a missed call detected in SMS Gateway Hub can immediately instruct GatewayAPI SMS to dispatch an automated text reply.