Create draft follow-up emails when text messages arrive
When a customer sends a new inbound text in SMS Gateway Hub, automatically create a labeled email draft in SendGrid for formal response.
See all SMS Gateway Hub + SendGrid integrations or talk to a human
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How Knit builds this workflow
The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.
SMS Gateway Hub Explore SMS Gateway Hub →
TriggersFires when a new text message is received in SMS Gateway Hub.
Fires when a new call comes in or out through SMS Gateway Hub.
Fires when a call is missed in SMS Gateway Hub.
Fires when a call recording finishes processing in SMS Gateway Hub.
Sends a text message through SMS Gateway Hub.
Starts an outbound call via SMS Gateway Hub.
Creates or updates a contact in SMS Gateway Hub.
Sends a recorded voice message via SMS Gateway Hub.
SendGrid Explore SendGrid →
TriggersFires when a new email arrives in SendGrid.
Fires when an email is sent from SendGrid.
Fires when a tracked email sent via SendGrid is opened.
Fires when an email sent via SendGrid bounces.
Sends an email via SendGrid.
Creates a draft email in SendGrid.
Applies a label or folder to an email in SendGrid.
Moves an email into a different folder in SendGrid.
More SMS Gateway Hub + SendGrid workflows
Send SMS alerts when emails bounce
When an urgent email bounces in SendGrid, automatically send a text message via SMS Gateway Hub to request updated contact details.
See details
Send email summaries for missed phone calls
When a call is missed in SMS Gateway Hub, send an email alert in SendGrid so your team can quickly follow up.
See details
See all SMS Gateway Hub + SendGrid integrations → · Browse the full workflow library →
Common questions
Can Knit build “Create draft follow-up emails when text messages arrive” between SMS Gateway Hub and SendGrid?
Yes — describe it in the box above and Knit's Integrations Agent researches SMS Gateway Hub and SendGrid's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.
How long does it take to build?
Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.
Why combine SendGrid and SMS Gateway Hub?
Combining email and SMS ensures critical messages get seen promptly by switching channels if an email bounces or a call is missed.
Can an incoming call generate an email?
Yes, missed calls or available voice recordings in SMS Gateway Hub can automatically generate email notifications or drafts in SendGrid.