Attach call recordings to project tasks
Once a call recording becomes available in Smstools, post a comment with the audio details to the corresponding task in Trello.
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How Knit builds this workflow
The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.
Smstools Explore Smstools →
TriggersFires when a new text message is received in Smstools.
Fires when a new call comes in or out through Smstools.
Fires when a call is missed in Smstools.
Fires when a call recording finishes processing in Smstools.
Sends a text message through Smstools.
Starts an outbound call via Smstools.
Creates or updates a contact in Smstools.
Sends a recorded voice message via Smstools.
Trello Explore Trello →
TriggersFires when a new task, job or item is created in Trello.
Fires when a task in Trello is marked complete.
Fires when a task's due date in Trello is coming up.
Fires when a task, job or project changes status in Trello.
Creates a new task, job or item in Trello.
Updates a task's status or assignee in Trello.
Posts a comment on a task in Trello.
Assigns a task in Trello to a team member.
More Smstools + Trello workflows
Log missed calls as follow-up tasks
When a customer call goes unanswered in Smstools, automatically create a follow-up task in Trello so team members can return the call.
See details
Send SMS notifications when tasks are completed
When a project task is marked complete in Trello, automatically send a confirmation text message to the client through Smstools.
See details
See all Smstools + Trello integrations → · Browse the full workflow library →
Common questions
Can Knit build “Attach call recordings to project tasks” between Smstools and Trello?
Yes — describe it in the box above and Knit's Integrations Agent researches Smstools and Trello's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.
How long does it take to build?
Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.
How can connecting Smstools with Trello help manage missed customer calls?
You can set up an integration so every missed call in Smstools creates a task in Trello, ensuring your team follows up promptly.
Can project updates in Trello send notifications to clients?
Yes, completing a task or reaching a due date in Trello can prompt Smstools to send a text message directly to the customer.