SolarWinds Service Desk LiquidPlanner Classic

SolarWinds Service Desk + LiquidPlanner Classic Integrations, Built by an AI Agent

Put SolarWinds Service Desk + LiquidPlanner Classic to work with AI and enterprise-grade automation

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See the kind of workflows teams build with SolarWinds Service Desk and LiquidPlanner Classic below — describe the exact one you want above and the Agent builds it on demand.

SolarWinds Service Desk + LiquidPlanner Classic When a new or changed project is created in LiquidPlanner Classic, sync the details to SolarWinds Service Desk. See details
Convert escalated support tickets into development tasks When a high-priority customer issue is logged in SolarWinds Service Desk, create a matching task in LiquidPlanner Classic for product engineers to investigate. See details
Resolve customer tickets automatically when tasks complete When an engineer marks a bug fix task as complete in LiquidPlanner Classic, update the status of the related support ticket in SolarWinds Service Desk so support can notify the customer. See details
Flag SLA breaches on project management task boards If a critical ticket breaches its resolution SLA in SolarWinds Service Desk, post an urgent warning comment directly on the related task in LiquidPlanner Classic. See details

Browse the full workflow library →

Looking to achieve something else with SolarWinds Service Desk and LiquidPlanner Classic?

Just describe what you need — the Agent researches both APIs and builds the real automation on demand.

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Triggers & actions for SolarWinds Service Desk and LiquidPlanner Classic

Everything SolarWinds Service Desk and LiquidPlanner Classic can do inside a workflow — the triggers that start one and the actions that run when it fires.

SolarWinds Service Desk Explore SolarWinds Service Desk →

An IT service management software that handles help desk tickets, asset tracking, and service request fulfillment.

Triggers
New Asset

New asset in your inventory.

New Change

New change in your service desk.

New Contract

New contract was added.

New Hardware

New hardware in your inventory.

New Incident

Triggers when a new incident is created.

New Problem

New problem in your service desk.

Actions
Create Asset

Add a new asset to your inventory.

Create Change

Add a new change to your service desk.

Create Contract

Create a new contract.

Create Hardware

Add a new hardware to your inventory.

Create Incident

Add a new incident to your service desk.

Create Problem

Add a new problem to your service desk.

LiquidPlanner Classic Explore LiquidPlanner Classic →

LiquidPlanner Classic is project management software designed to provide dynamic resource planning and schedule forecasting.

Triggers
New or Changed Client

This trigger will fire when a task is created or updated in your workspace.

New or Changed Comment

A comment has been created or updated in your workspace.

New or Changed Document

A document has been created or updated in your workspace.

New or Changed Package

Triggered when a package is created or updated in LP.

New or Changed Project

A project has been created or updated in your workspace.

New or Changed Task

A new task has been created in your workspace!

Actions
Trigger Accept Timesheet

Accept a specific timesheet.

Send Clear Timer

Clear the timer for a specific item.

Create Activity

Create a new activity for the workspace.

Create Checklist Item for a Task

Create a checklist item for a specific task.

Add a Comment to an Item

Add a comment to an item.

Create Dependency

Create a Dependency between two items.

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Customer Stories

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Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
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Huynh H
Developer, Multiplier
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
J
Jayesh
Co-Founder, Scrut
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
P
Poorvi
Product Manager, Onsurity
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
A
Aditya
Product Lead, RazorpayXPayroll
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
R
Rohit Singh
GM, Payoneer Workforce Management

#1 in Ease of Integrations

4.9 out of 5 stars

4.9 out of 5 stars on G2

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FAQ

Common questions about SolarWinds Service Desk + LiquidPlanner Classic

Is there a pre-built SolarWinds Service Desk + LiquidPlanner Classic automation?

Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches SolarWinds Service Desk and LiquidPlanner Classic's public API docs (or your own uploaded docs) and builds a working automation.

Does this require a pre-built SolarWinds Service Desk or LiquidPlanner Classic connector?

No. The Agent works whether or not SolarWinds Service Desk or LiquidPlanner Classic already has a pre-built connector in Knit's catalog — it researches the real API surface either way.

How long does it take to build?

Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.

What's the most common Project Management + Ticketing automation?

Creating a task in LiquidPlanner Classic whenever a ticket in SolarWinds Service Desk is escalated or tagged as a bug, with a two-way status sync so support sees engineering progress without leaving SolarWinds Service Desk.

Can status updates flow back to the original ticket?

Yes — when the linked task in LiquidPlanner Classic changes status, the Agent can post that update back onto the original ticket in SolarWinds Service Desk automatically.

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