SolarWinds Service Desk + Stonly Integrations, Built by an AI Agent
Put SolarWinds Service Desk + Stonly to work with AI and enterprise-grade automation
Learn more about SolarWinds Service Desk integrations or talk to a human
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Workflows you can build between SolarWinds Service Desk and Stonly
See the kind of workflows teams build with SolarWinds Service Desk and Stonly below — describe the exact one you want above and the Agent builds it on demand.
SolarWinds Service Desk + Stonly
When a checklist is completed in Stonly, update or resolve the ticket in SolarWinds Service Desk.
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Log ticket SLA breaches into incident docs
When an SLA is breached in SolarWinds Service Desk, automatically append the breach details to your incident log page in Stonly for team post-mortems.
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Create support tickets from published documentation
When a new page is created in Stonly, automatically create a tracking ticket in SolarWinds Service Desk so team members can review and approve it.
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Update ticket status when documentation status changes
When a document's status changes in Stonly, automatically update the corresponding ticket status in SolarWinds Service Desk to reflect progress.
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Browse the full workflow library →
Looking to achieve something else with SolarWinds Service Desk and Stonly?
Just describe what you need — the Agent researches both APIs and builds the real automation on demand.
Try Knit FreeTriggers & actions for SolarWinds Service Desk and Stonly
Everything SolarWinds Service Desk and Stonly can do inside a workflow — the triggers that start one and the actions that run when it fires.
SolarWinds Service Desk Explore SolarWinds Service Desk →
An IT service management software that handles help desk tickets, asset tracking, and service request fulfillment.
TriggersNew asset in your inventory.
New change in your service desk.
New contract was added.
New hardware in your inventory.
Triggers when a new incident is created.
New problem in your service desk.
Add a new asset to your inventory.
Add a new change to your service desk.
Create a new contract.
Add a new hardware to your inventory.
Add a new incident to your service desk.
Add a new problem to your service desk.
Stonly Explore Stonly →
Stonly is a customer support platform that allows companies to build interactive, step-by-step knowledge bases, guides, and self-serve troubleshooting widgets.
TriggersTriggers when a user completes checklist
Triggers when a user completes checklist item
Triggers when a user skips checklist
Triggers when a user views checklist step
Triggers when a contact form is submitted.
Triggers when a new CRS survey response is received.
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Chaport is a live chat and customer support messaging software designed for websites to engage visitors and resolve support inquiries.
Chat Agents
Chat Agents is a live chat support service providing human agents to manage website customer inquiries and support tickets.
ChatAIBot
ChatAIBot is an automated customer support platform that handles client inquiries and support tickets using artificial intelligence.
ChatBeacon
ChatBeacon is a live chat and customer engagement software platform that helps businesses convert website visitors into active customers.
Other Productivity & Docs apps on Knit
Explore more Productivity & Docs integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
AI-FM
An artificial intelligence productivity tool designed to help users manage workflows, process information, and organize daily tasks.
Airtable
Airtable is a low-code platform that combines spreadsheet features with relational database capabilities for managing structured data.
Akiflow
Akiflow is a time-blocking productivity app that consolidates tasks and calendar events into a single central schedule interface.
AppFlowy
AppFlowy is an open-source productivity workspace for taking notes, managing tasks, and building databases locally or securely.
ApproveThis
An approval workflow automation tool that enables teams to review, request, and track approvals for business processes.
Authory
Authory is an automated archiving platform that creates permanent backups and self-updating portfolios for writers and content creators.
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Customer Stories
See how leading technology firms are scaling their operations
Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
#1 in Ease of Integrations
4.9 out of 5 stars on G2
Common questions about SolarWinds Service Desk + Stonly
Is there a pre-built SolarWinds Service Desk + Stonly automation?
Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches SolarWinds Service Desk and Stonly's public API docs (or your own uploaded docs) and builds a working automation.
Does this require a pre-built SolarWinds Service Desk or Stonly connector?
No. The Agent works whether or not SolarWinds Service Desk or Stonly already has a pre-built connector in Knit's catalog — it researches the real API surface either way.
How long does it take to build?
Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.
Why pair Stonly and SolarWinds Service Desk?
Connecting these apps bridges support operations and knowledge management, allowing support tickets and team documentation to stay synchronized effortlessly.
Can SLA warnings in SolarWinds Service Desk alert our team inside Stonly?
When an SLA is breached in SolarWinds Service Desk, you can automatically append warning details or update project records in Stonly to escalate the issue.