Sync booking customers

When a new booking is made in BookingKoala, create or update the customer in SoTellUs.

Try:

See all SoTellUs + BookingKoala integrations or talk to a human

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

SoTellUs Explore SoTellUs →

Triggers

New review

Fires when a customer leaves a new review in SoTellUs.

Review updated

Fires when a review is edited or answered in SoTellUs.

New survey response

Fires when a customer answers a feedback survey in SoTellUs.

Actions

Send a review request

Invites a customer to leave a review with SoTellUs.

Create or update a customer

Adds or updates a customer contact in SoTellUs.

Reply to a review

Posts a public reply to a review in SoTellUs.

BookingKoala Explore BookingKoala →

Triggers

New booking made

Fires when a new booking or appointment is made in BookingKoala.

Booking rescheduled or canceled

Fires when a booking in BookingKoala is changed or canceled.

New customer

Fires when a new customer books for the first time in BookingKoala.

Actions

Create a booking

Creates a new booking or appointment in BookingKoala.

Cancel or reschedule a booking

Cancels or moves a booking in BookingKoala.

Create or update a customer

Creates or updates a customer record in BookingKoala.

Add the booking to a calendar

Adds a booking from BookingKoala to a connected calendar.

Request reviews after appointments When an appointment is completed in BookingKoala, send a review request from SoTellUs. See details

Skip cancelled bookings When a booking is cancelled in BookingKoala, remove the pending review request in SoTellUs. See details

See all SoTellUs + BookingKoala integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Sync booking customers” between SoTellUs and BookingKoala?

Yes — describe it in the box above and Knit's Integrations Agent researches SoTellUs and BookingKoala's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

Can a completed appointment trigger a review request?

Yes. When a booking ends in BookingKoala, SoTellUs can send a review request.

Are customers synced?

New booking customers in BookingKoala can be created or updated in SoTellUs.