Specific StoryXpress

Send a video reply when a survey is completed

When a customer completes a feedback survey in Specific, automatically send a personalized video message through StoryXpress to thank them.

Try:

See all Specific + StoryXpress integrations or talk to a human

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Specific Explore Specific →

Triggers
New form response

Fires when a form is submitted in Specific.

Survey completed

Fires when a respondent finishes a survey in Specific.

Response updated

Fires when an existing response is edited in Specific.

Actions
Create or update form

Creates or updates a form or survey in Specific.

Retrieve a response

Looks up a specific form response in Specific.

Add a respondent

Adds a respondent or contact to a form in Specific.

StoryXpress Explore StoryXpress →

Triggers
New video shared

Fires when a new video is recorded or shared in StoryXpress.

Video commented on

Fires when someone comments on a video in StoryXpress.

New recording ready

Fires when a new video recording or comment is added in StoryXpress.

Actions
Send video message

Sends a video message via StoryXpress.

Share video

Shares a video link from StoryXpress.

Post to channel

Posts a video from StoryXpress to a channel.

Post form submissions to a video channel Whenever a new form response is submitted in Specific, share the submission details directly to a team channel in StoryXpress. See details
Add video commenters as survey respondents When someone comments on a video in StoryXpress, automatically record them as a respondent in Specific to collect follow-up feedback. See details

See all Specific + StoryXpress integrations →  ·  Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Send a video reply when a survey is completed” between Specific and StoryXpress?

Yes — describe it in the box above and Knit's Integrations Agent researches Specific and StoryXpress's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

Why should I connect Specific to StoryXpress?

Integrating these tools lets you automate follow-ups by sending personal video messages whenever a user fills out a form or finishes a survey.

Can video updates automatically alert my team about new survey responses?

Yes, you can automatically post new response notifications from Specific directly into a shared channel on StoryXpress.

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