Create customer profiles from incoming phone calls
When a new call or text arrives in Spoki, automatically create or update a customer record in Calendly so scheduling details are ready to go.
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How Knit builds this workflow
The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.
Spoki Explore Spoki →
TriggersFires when a new text message is received in Spoki.
Fires when a new call comes in or out through Spoki.
Fires when a call is missed in Spoki.
Fires when a call recording finishes processing in Spoki.
Sends a text message through Spoki.
Starts an outbound call via Spoki.
Creates or updates a contact in Spoki.
Sends a recorded voice message via Spoki.
Calendly Explore Calendly →
TriggersFires when a new booking or appointment is made in Calendly.
Fires when a booking in Calendly is changed or canceled.
Fires when a new customer books for the first time in Calendly.
Creates a new booking or appointment in Calendly.
Cancels or moves a booking in Calendly.
Creates or updates a customer record in Calendly.
Adds a booking from Calendly to a connected calendar.
More Spoki + Calendly workflows
Send text confirmation for new client appointments
When a customer makes a new booking in Calendly, automatically send a personalized SMS confirmation from Spoki to reduce no-shows.
See details
Notify clients by SMS when appointments are rescheduled or canceled
When an appointment status changes in Calendly, send an automated text message from Spoki so the client is immediately updated.
See details
See all Spoki + Calendly integrations → · Browse the full workflow library →
Common questions
Can Knit build “Create customer profiles from incoming phone calls” between Spoki and Calendly?
Yes — describe it in the box above and Knit's Integrations Agent researches Spoki and Calendly's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.
How long does it take to build?
Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.
Can I send text message confirmations when an appointment is booked?
Yes, whenever a client completes a booking in Calendly, an automated SMS notification can be sent via Spoki instantly.
What happens if a call is missed while managing client schedules?
You can set up a workflow where a missed call in Spoki creates or updates a customer record in Calendly to follow up and schedule a call back.