Log inbound calls and missed calls in CRM

When an inbound call or missed call occurs in Spoki, automatically log the activity on the contact's record in Pipedrive.

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Spoki Explore Spoki →

Triggers

New inbound SMS

Fires when a new text message is received in Spoki.

New call

Fires when a new call comes in or out through Spoki.

Missed call

Fires when a call is missed in Spoki.

Call recording ready

Fires when a call recording finishes processing in Spoki.

Actions

Send an SMS or MMS

Sends a text message through Spoki.

Place an outbound call

Starts an outbound call via Spoki.

Create or update a contact

Creates or updates a contact in Spoki.

Send a voice message

Sends a recorded voice message via Spoki.

Pipedrive Explore Pipedrive →

Triggers

New contact or lead

Fires when a new contact or lead is added to Pipedrive.

Contact updated

Fires when a field on a contact changes in Pipedrive.

Deal or record stage changed

Fires when a deal, case or record moves to a new stage in Pipedrive.

Deal won

Fires when a deal is marked won in Pipedrive.

Actions

Create or update contact

Creates or updates a contact in Pipedrive.

Create deal

Creates a new deal in Pipedrive.

Update record stage

Moves a deal or record to a new stage in Pipedrive.

Log activity

Logs a call, email, or note against a record in Pipedrive.

Send text messages to newly created leads When a new lead is created in Pipedrive, automatically send a welcome SMS via Spoki to establish immediate contact. See details

Dispatch text confirmations on won deals When a deal is won in Pipedrive, send an automated SMS via Spoki to confirm details with the client. See details

See all Spoki + Pipedrive integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Log inbound calls and missed calls in CRM” between Spoki and Pipedrive?

Yes — describe it in the box above and Knit's Integrations Agent researches Spoki and Pipedrive's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does connecting Pipedrive and Spoki help track phone communications?

Inbound calls, text messages, and missed calls handled in Spoki can automatically log activities or update lead profiles directly inside Pipedrive.

Can I automate text message follow-ups when deal stages change?

Yes, updating a deal stage in Pipedrive can prompt Spoki to send an automated SMS confirmation or message to the client.