Send friendly video payment reminders on failed charges

When a payment fails in Stripe (Legacy), automatically send a polite video message through SproutVideo helping the customer update their billing info.

Try:

See all SproutVideo + Stripe (Legacy) integrations or talk to a human

Trusted by teams already building on Knit·

4.9/5 on G2·

Google for Startups Accelerator

How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

SproutVideo Explore SproutVideo →

Triggers

New video shared

Fires when a new video is recorded or shared in SproutVideo.

Video commented on

Fires when someone comments on a video in SproutVideo.

New recording ready

Fires when a new video recording or comment is added in SproutVideo.

Actions

Send video message

Sends a video message via SproutVideo.

Share video

Shares a video link from SproutVideo.

Post to channel

Posts a video from SproutVideo to a channel.

Stripe (Legacy) Explore Stripe (Legacy) →

Triggers

New customer

Fires when a new customer is created in Stripe (Legacy).

Subscription canceled

Fires when a subscription is canceled in Stripe (Legacy).

New invoice generated

Fires when a new invoice is generated in Stripe (Legacy).

Payment failed

Fires when a payment attempt fails in Stripe (Legacy).

Actions

Create customer

Creates a new customer in Stripe (Legacy).

Create subscription

Creates a new subscription in Stripe (Legacy).

Cancel subscription

Cancels an existing subscription in Stripe (Legacy).

Update customer

Updates a customer's billing details in Stripe (Legacy).

Deliver personal video greetings to new subscribers When a new customer signs up in Stripe (Legacy), automatically send a customized welcome video via SproutVideo to increase onboarding retention. See details

Update subscription accounts based on video interaction When a customer views or engages with a shared video in SproutVideo, update their account profile in Stripe (Legacy) to track user onboarding progress. See details

See all SproutVideo + Stripe (Legacy) integrations → · Browse the full workflow library →

Enterprise-grade security

Visit our Security Center Review the DPA

FAQ

Common questions

Can Knit build “Send friendly video payment reminders on failed charges” between SproutVideo and Stripe (Legacy)?

Yes — describe it in the box above and Knit's Integrations Agent researches SproutVideo and Stripe (Legacy)'s public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

Why integrate subscription management software like Stripe (Legacy) with video messaging like SproutVideo?

Adding personal video updates into subscription lifecycle events like onboarding or failed payments increases customer retention and reduces churn.

Can automated video messages be sent when payments fail in Stripe (Legacy)?

Yes, when an invoice payment fails in Stripe (Legacy), you can automatically send a customized video message in SproutVideo guiding the customer to update their payment details.