SquadCast + Zendesk Integrations
Put SquadCast + Zendesk to work with AI and enterprise-grade automation
4.9/5 on G2·
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Workflows you can build between SquadCast and Zendesk
See the kind of workflows teams build with SquadCast and Zendesk below — describe the exact one you want above and the Agent builds it on demand.
SquadCast + Zendesk
When a new audio recording is available in SquadCast, attach media links to Zendesk tickets.
Alert team channels when support SLAs are breached
When an SLA is breached on a critical ticket in Zendesk, automatically post a notification message to a channel in SquadCast so team leads can intervene immediately.
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Attach video comments directly to existing support tickets
When a team member comments on a recorded video in SquadCast, automatically append that feedback as a comment on the corresponding ticket in Zendesk.
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Notify channels when high-priority tickets are created
Whenever a new ticket is submitted in Zendesk, instantly post an update to your team's discussion space in SquadCast to keep everyone aligned.
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Browse the full workflow library →
Looking to achieve something else with SquadCast and Zendesk?
Just describe what you need — the Agent researches both APIs and builds the real automation on demand.
Try Knit FreeTriggers & actions for SquadCast and Zendesk
Everything SquadCast and Zendesk can do inside a workflow — the triggers that start one and the actions that run when it fires.
SquadCast Explore SquadCast →
SquadCast is a cloud-based remote recording platform for podcasters and content creators to capture high-quality audio and video.
TriggersTriggers when a recording session is deleted.
Triggers when a new audio mastering is created by Dolby.io.
Triggers when a new audio mix is created.
Triggers when a new audio recording is rendered.
Triggers when a new Recording Session is scheduled.
Triggers when a new video recording is rendered.
Creates a Recording Session
Zendesk Explore Zendesk →
Zendesk is a customer service platform that provides ticketing, customer support messaging, and help desk tools for managing customer inquiries.
TriggersTriggers when a new group is created.
Triggers when a new tag is added to a ticket.
Triggers when a new ticket is added to a view.
Triggers when a new ticket is created. Optionally select an organization.
Triggers when a one or more tags are added to a user.
Triggers when a new organization is created.
Deletes the user and associated records from the account.
Create a new organization.
Remove one or more tags from an existing ticket.
Create a new ticket.
Attach a file to an existing ticket.
Add a Comment to an existing Ticket.
Other Video & Communication apps on Knit
Explore more Video & Communication integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
api.video
api.video is a developer video API platform that enables live streaming, video encoding, hosting, and playback integration.
Article Video Robot
Article Video Robot is an automated video creation tool that converts written text articles and blog posts into animated videos.
Audiogram
A content creation tool that converts audio recordings into engaging social media video clips with automated captions.
Auphonic
Auphonic is an automated audio post-production service that processes, cleans, and balances audio tracks for podcasters and broadcasters.
BHuman
BHuman is a personalized video platform that uses AI technology to generate customized video messages for sales and customer outreach.
Bluedot
An AI screen recording and meeting recorder software that captures, transcribes, and summarizes video meetings.
Boords
Boords is video planning and storyboarding software that helps creative teams collaborate on visual scripts and shot lists.
Captions
Captions is an AI-powered video editing platform that automatically generates subtitles, edits audio, and enhances social media video content.
Other Ticketing apps on Knit
Explore more Ticketing integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
AnswerConnect
AnswerConnect is live answering and ticketing software that provides 24/7 virtual receptionist and customer support services.
AnswerForce
AnswerForce is a live answering and virtual receptionist service that provides 24/7 call handling, lead intake, and appointment booking support for businesses.
Answering Service Care
Answering Service Care is a virtual receptionist service offering live twenty-four-seven call answering and messaging support.
ArtiBot.ai
An AI-driven chatbot tool for websites that automates lead capture, appointment booking, and customer inquiry response.
Birdie Screen Recording
A screen recording and customer support tool that helps support teams record user sessions to diagnose software issues.
BirdSeed
BirdSeed is an interactive website widget offering live chat, scheduled callbacks, contact forms, and knowledge base access.
BoldDesk
A cloud-based help desk platform for organizing customer tickets, managing knowledge bases, and automating service requests.
Botsify
Botsify is an automated chatbot building platform designed to manage customer support queries and automate lead capture across messaging channels.
Customer Stories
See how leading technology firms are scaling their operations
Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
#1 in Ease of Integrations
4.9 out of 5 stars on G2
Common questions about SquadCast + Zendesk
Is there a pre-built SquadCast + Zendesk automation?
Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches SquadCast and Zendesk's public API docs (or your own uploaded docs) and builds a working automation.
Does this require a pre-built SquadCast or Zendesk connector?
No. The Agent works whether or not SquadCast or Zendesk already has a pre-built connector in Knit's catalog — it researches the real API surface either way.
How long does it take to build?
Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.
What's the most common Ticketing + Video & Communication automation?
Logging a call summary or recording link from SquadCast onto the matching ticket in Zendesk, so support history includes what was actually said, not just written notes.
Does this need the call to already reference a specific ticket?
No — the Agent can match a call in SquadCast to the right ticket in Zendesk using the customer or contact identifier, not a pre-linked reference.