Notify customers of an outage
When an incident is opened in StatusCake, send a status text to affected customers through Routee.
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How Knit builds this workflow
The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.
StatusCake Explore StatusCake →
TriggersFires when a monitor or check in StatusCake raises an alert.
Fires when an incident is opened or updated in StatusCake.
Fires when a monitored site, service or alarm in StatusCake changes state.
Opens a new incident or alert in StatusCake.
Acknowledges an open incident in StatusCake.
Resolves an incident in StatusCake.
Routee Explore Routee →
TriggersFires when a new text message is received in Routee.
Fires when a new call comes in or out through Routee.
Fires when a call is missed in Routee.
Fires when a call recording finishes processing in Routee.
Sends a text message through Routee.
Starts an outbound call via Routee.
Creates or updates a contact in Routee.
Sends a recorded voice message via Routee.
More StatusCake + Routee workflows
Text the on-call engineer
When StatusCake raises a critical alert, send an SMS through Routee to the on-call number.
See details
Confirm when service is restored
When an incident is resolved in StatusCake, send an all-clear message through Routee.
See details
See all StatusCake + Routee integrations → · Browse the full workflow library →
Common questions
Can Knit build “Notify customers of an outage” between StatusCake and Routee?
Yes — describe it in the box above and Knit's Integrations Agent researches StatusCake and Routee's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.
How long does it take to build?
Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.
Why send monitoring alerts by SMS?
Chat and email are easy to miss out of hours. Sending critical StatusCake alerts through Routee gets them onto the on-call engineer's phone.
Can I limit texts to serious alerts?
Yes. Filter on severity or monitor name so only the alerts you choose from StatusCake are sent through Routee.