Log inbound calls and missed calls in CRM

When an inbound call or missed call occurs in straight2Voicemail, automatically log the activity on the contact's record in ServiceM8.

Try:

See all straight2Voicemail + ServiceM8 integrations or talk to a human

Trusted by teams already building on Knit·

4.9/5 on G2·

Google for Startups Accelerator

How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

straight2Voicemail Explore straight2Voicemail →

Triggers

New inbound SMS

Fires when a new text message is received in straight2Voicemail.

New call

Fires when a new call comes in or out through straight2Voicemail.

Missed call

Fires when a call is missed in straight2Voicemail.

Call recording ready

Fires when a call recording finishes processing in straight2Voicemail.

Actions

Send an SMS or MMS

Sends a text message through straight2Voicemail.

Place an outbound call

Starts an outbound call via straight2Voicemail.

Create or update a contact

Creates or updates a contact in straight2Voicemail.

Send a voice message

Sends a recorded voice message via straight2Voicemail.

ServiceM8 Explore ServiceM8 →

Triggers

New contact or lead

Fires when a new contact or lead is added to ServiceM8.

Contact updated

Fires when a field on a contact changes in ServiceM8.

Deal or record stage changed

Fires when a deal, case or record moves to a new stage in ServiceM8.

Deal won

Fires when a deal is marked won in ServiceM8.

Actions

Create or update contact

Creates or updates a contact in ServiceM8.

Create deal

Creates a new deal in ServiceM8.

Update record stage

Moves a deal or record to a new stage in ServiceM8.

Log activity

Logs a call, email, or note against a record in ServiceM8.

Send text messages to newly created leads When a new lead is created in ServiceM8, automatically send a welcome SMS via straight2Voicemail to establish immediate contact. See details

Dispatch text confirmations on won deals When a deal is won in ServiceM8, send an automated SMS via straight2Voicemail to confirm details with the client. See details

See all straight2Voicemail + ServiceM8 integrations → · Browse the full workflow library →

Enterprise-grade security

Visit our Security Center Review the DPA

FAQ

Common questions

Can Knit build “Log inbound calls and missed calls in CRM” between straight2Voicemail and ServiceM8?

Yes — describe it in the box above and Knit's Integrations Agent researches straight2Voicemail and ServiceM8's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does connecting ServiceM8 and straight2Voicemail help track phone communications?

Inbound calls, text messages, and missed calls handled in straight2Voicemail can automatically log activities or update lead profiles directly inside ServiceM8.

Can I automate text message follow-ups when deal stages change?

Yes, updating a deal stage in ServiceM8 can prompt straight2Voicemail to send an automated SMS confirmation or message to the client.