Log inbound calls and missed calls in CRM

When an inbound call or missed call occurs in Ooma Office, automatically log the activity on the contact's record in Streak.

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Streak Explore Streak →

Triggers

New lead created

Fires when a new lead or contact is created in Streak.

Deal stage changed

Fires when a deal moves to a new stage in Streak.

Deal won

Fires when a deal is marked won in Streak.

Contact updated

Fires when a field on a contact changes in Streak.

Actions

Create or update contact

Creates or updates a contact in Streak.

Create deal

Creates a new deal in Streak.

Update deal stage

Moves a deal to a new stage in Streak.

Log activity

Logs a call, email, or note against a record in Streak.

Ooma Office Explore Ooma Office →

Triggers

New inbound SMS

Fires when a new text message is received in Ooma Office.

New call

Fires when a new call comes in or out through Ooma Office.

Missed call

Fires when a call is missed in Ooma Office.

Call recording ready

Fires when a call recording finishes processing in Ooma Office.

Actions

Send an SMS or MMS

Sends a text message through Ooma Office.

Place an outbound call

Starts an outbound call via Ooma Office.

Create or update a contact

Creates or updates a contact in Ooma Office.

Send a voice message

Sends a recorded voice message via Ooma Office.

Send text messages to newly created leads When a new lead is created in Streak, automatically send a welcome SMS via Ooma Office to establish immediate contact. See details

Dispatch text confirmations on won deals When a deal is won in Streak, send an automated SMS via Ooma Office to confirm details with the client. See details

See all Streak + Ooma Office integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Log inbound calls and missed calls in CRM” between Streak and Ooma Office?

Yes — describe it in the box above and Knit's Integrations Agent researches Streak and Ooma Office's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does connecting Streak and Ooma Office help track phone communications?

Inbound calls, text messages, and missed calls handled in Ooma Office can automatically log activities or update lead profiles directly inside Streak.

Can I automate text message follow-ups when deal stages change?

Yes, updating a deal stage in Streak can prompt Ooma Office to send an automated SMS confirmation or message to the client.