SugarAI Jira Software Cloud

SugarAI + Jira Software Cloud Integrations, Built by an AI Agent

Put SugarAI + Jira Software Cloud to work with AI and enterprise-grade automation

Try:

Learn more about SugarAI integrations or talk to a human

Trusted by teams already building on Knit·4.9 out of 5 stars4.9/5 on G2·GoogleGoogle for Startups Accelerator
prismforceHackerearthIsotopes AIInfojobsPayoneerOutsolveSkuadPayworksItiliteOnsurityRazorpayXMultiplierPeoplestrongScrutCeipal

See the kind of workflows teams build with SugarAI and Jira Software Cloud below — describe the exact one you want above and the Agent builds it on demand.

SugarAI + Jira Software Cloud When a new record is created in SugarAI, open an issue in Jira Software Cloud. See details
Generate project tasks when deals are won When a deal is won in SugarAI, automatically create a project task in Jira Software Cloud to kick off client onboarding. See details
Log activity in CRM when task comments are added When a comment is added to a client task in Jira Software Cloud, automatically log the activity in SugarAI on the customer record. See details

Browse the full workflow library →

Looking to achieve something else with SugarAI and Jira Software Cloud?

Just describe what you need — the Agent researches both APIs and builds the real automation on demand.

Try Knit Free

Triggers & actions for SugarAI and Jira Software Cloud

Everything SugarAI and Jira Software Cloud can do inside a workflow — the triggers that start one and the actions that run when it fires.

SugarAI Explore SugarAI →

An AI-enhanced customer relationship management system that delivers predictive customer insights, automated logging, and deal scoring.

Triggers
New Record

Triggers when a new record is added to a module you specify (Leads, Contacts, Tasks, etc.).

Updated Record

Triggers when an existing record is updated in a module you specify (Leads, Contacts, Tasks, etc.).

Actions
Create Record

Creates a new record in any module you specify (Leads, Contacts, Tasks, etc.).

Update Record

Updates an existing record in any module you specify (Leads, Contacts, Tasks, etc.).

API Request (Beta)

This is an advanced action which makes a raw HTTP request that includes this integration's authentication.

Jira Software Cloud Explore Jira Software Cloud →

Jira Software Cloud is an issue tracking and project management software designed for agile software development teams to plan, track, and release code.

Triggers
New Issue

Triggers when a new issue is created.

New Issue (Via JQL)

Triggers when a new issue is added that matches some JQL.

Issue Status Changed

Triggers each time an issue changes status in a project.

Updated Issue

Triggers when an existing issue is updated.

Actions
Add Attachment to Issue

Adds an attachment to an issue.

Add Comment to Issue

Adds a new comment to an issue.

Add or Edit Form on Issue

Add or edit an existing form on an issue and optionally submit it.

Link Issues

Creates a link (e.g. "is blocked by") between two issues.

Add Watcher to Issue

Adds a new watcher to an issue.

Add Work Log to Issue

Logs time worked on an issue for time tracking workflows.

Enterprise-grade security

SOC 2 certified GDPR compliant ISO 27001 certified
Visit our Security Center Review the DPA

Customer Stories

See how leading technology firms are scaling their operations

Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
H
Huynh H
Developer, Multiplier
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
J
Jayesh
Co-Founder, Scrut
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
P
Poorvi
Product Manager, Onsurity
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
A
Aditya
Product Lead, RazorpayXPayroll
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
R
Rohit Singh
GM, Payoneer Workforce Management

#1 in Ease of Integrations

4.9 out of 5 stars

4.9 out of 5 stars on G2

G2 Leader, Spring 2026G2 Fastest Implementation, Spring 2026G2 High Performer, Spring 2026G2 Best Est. ROI, Spring 2026
FAQ

Common questions about SugarAI + Jira Software Cloud

Is there a pre-built SugarAI + Jira Software Cloud automation?

Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches SugarAI and Jira Software Cloud's public API docs (or your own uploaded docs) and builds a working automation.

Does this require a pre-built SugarAI or Jira Software Cloud connector?

No. The Agent works whether or not SugarAI or Jira Software Cloud already has a pre-built connector in Knit's catalog — it researches the real API surface either way.

How long does it take to build?

Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does connecting Jira Software Cloud and SugarAI help sales and delivery teams?

It bridges revenue and fulfillment, automatically converting won deals into project work and keeping sales reps updated on project status.

Can deal changes in SugarAI automatically spin up project tasks?

Yes, when a deal is won or changes stages in SugarAI, you can instantly create initial project tasks in Jira Software Cloud.

Put Integrations on Autopilot. Talk to Experts.

Knit is loved by customers across the globe due to our seamless product and white glove support. You'll love us too!

Talk to a Human