Suiteshare + Zendesk Integrations
Put Suiteshare + Zendesk to work with AI and enterprise-grade automation
4.9/5 on G2·
Google for Startups Accelerator
Workflows you can build between Suiteshare and Zendesk
See the kind of workflows teams build with Suiteshare and Zendesk below — describe the exact one you want above and the Agent builds it on demand.
Suiteshare + Zendesk
When a lead is created in Suiteshare, create or update a user contact in Zendesk.
See details
Pause marketing messages when critical support tickets open
When a new support ticket is created in Zendesk, automatically apply a temporary hold tag to the contact in Suiteshare.
See details
Create support tickets for unengaged or unsubscribed leads
When a lead unsubscribes in Suiteshare, automatically create a ticket in Zendesk for an account manager to investigate potential churn.
See details
Send follow-up communications upon ticket resolution
When a support ticket status changes to solved in Zendesk, update the contact profile in Suiteshare and add them to a customer satisfaction sequence.
See details
Browse the full workflow library →
Looking to achieve something else with Suiteshare and Zendesk?
Just describe what you need — the Agent researches both APIs and builds the real automation on demand.
Try Knit FreeTriggers & actions for Suiteshare and Zendesk
Everything Suiteshare and Zendesk can do inside a workflow — the triggers that start one and the actions that run when it fires.
Suiteshare Explore Suiteshare →
A marketing tool that generates WhatsApp links and landing pages to capture and organize sales leads.
TriggersTriggers when a new lead is created.
Zendesk Explore Zendesk →
Zendesk is a customer service platform that provides ticketing, customer support messaging, and help desk tools for managing customer inquiries.
TriggersTriggers when a comment is added to a ticket.
Triggers when a new group is created.
Triggers when a new tag is added to a ticket.
Triggers when a new ticket is added to a view.
Triggers when a new ticket is created. Optionally select an organization.
Triggers when a one or more tags are added to a user.
Deletes the user and associated records from the account.
Create a new organization.
Remove one or more tags from an existing ticket.
Create a new ticket.
Attach a file to an existing ticket.
Add a Comment to an existing Ticket.
Other Marketing Automation apps on Knit
Explore more Marketing Automation integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
&Open Gifts
&Open Gifts is a corporate gifting platform that enables businesses to send physical and digital gifts to clients and employees.
4Dem.it
4Dem.it is an email and SMS marketing automation platform designed to create, send, and analyze multi-channel communication campaigns.
Acelle Mail
Acelle Mail is an open-source marketing automation platform for managing email lists and sending campaigns.
Act-On
Act-On is a marketing automation software platform designed to deliver targeted email campaigns, lead nurturing, and marketing analytics.
Active Campaign
ActiveCampaign is a customer experience platform that provides email marketing, marketing automation, and sales CRM tools for growing business teams.
ActiveCampaign
ActiveCampaign is a customer experience automation platform providing email marketing, marketing automation, and CRM tools.
ActiveDEMAND
ActiveDEMAND is an integrated marketing automation platform offering lead scoring, email automation, and call tracking for agencies.
ActiveTrail
An email marketing and automation platform providing newsletter delivery, landing pages, and SMS messaging solutions.
Other Ticketing apps on Knit
Explore more Ticketing integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
Algomo
Algomo is an AI-powered customer support platform that automates customer service inquiries through intelligent chatbots and ticketing integrations.
Alive5
Alive5 is a digital customer support platform that provides live chat and messaging tools to assist website visitors and customers.
AnswerConnect
AnswerConnect is live answering and ticketing software that provides 24/7 virtual receptionist and customer support services.
ApproveThis
An approval workflow automation tool that enables teams to review, request, and track approvals for business processes.
BirdSeed
BirdSeed is an interactive website widget offering live chat, scheduled callbacks, contact forms, and knowledge base access.
BoldDesk
A cloud-based help desk platform for organizing customer tickets, managing knowledge bases, and automating service requests.
BOSSDesk
An IT service management platform that provides service desk ticketing, asset management, and workflow automation.
Chaport
Chaport is a live chat and customer support messaging software designed for websites to engage visitors and resolve support inquiries.
Customer Stories
See how leading technology firms are scaling their operations
Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
#1 in Ease of Integrations
4.9 out of 5 stars on G2
Common questions about Suiteshare + Zendesk
Is there a pre-built Suiteshare + Zendesk automation?
Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Suiteshare and Zendesk's public API docs (or your own uploaded docs) and builds a working automation.
Does this require a pre-built Suiteshare or Zendesk connector?
No. The Agent works whether or not Suiteshare or Zendesk already has a pre-built connector in Knit's catalog — it researches the real API surface either way.
How long does it take to build?
Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.
Can support team members manage marketing messaging when an SLA is breached?
Yes, when an SLA breach occurs in Zendesk, a tag can be applied in Suiteshare to pause marketing emails until the issue is resolved.
Can customer marketing unsubscribes update open support tickets?
Yes, when a contact unsubscribes in Suiteshare, a comment can be automatically added to open tickets in Zendesk to keep support agents informed.