Superchat 2Chat

Superchat + 2Chat Integrations

Put Superchat + 2Chat to work with AI and enterprise-grade automation

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See the kind of workflows teams build with Superchat and 2Chat below — describe the exact one you want above and the Agent builds it on demand.

Superchat + 2Chat When a call status update occurs in 2Chat, sync messaging status to Superchat.
Log sales activity when shoppers abandon their cart When a customer abandons their cart in 2Chat, automatically log an activity and create or update the contact in Superchat so sales can follow up. See details
Create sales deals for high-performing partners When a new affiliate commission is earned in 2Chat, automatically create a deal in Superchat to track partner revenue expansion. See details
Execute custom store requests when CRM deals close When a deal is marked won in Superchat, automatically make a custom API request in 2Chat to provision partner perks or VIP access. See details

Browse the full workflow library →

Looking to achieve something else with Superchat and 2Chat?

Just describe what you need — the Agent researches both APIs and builds the real automation on demand.

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Triggers & actions for Superchat and 2Chat

Everything Superchat and 2Chat can do inside a workflow — the triggers that start one and the actions that run when it fires.

Superchat Explore Superchat →

Superchat is a messaging CRM platform that centralizes customer conversations from WhatsApp, Instagram, Google Business, and SMS into one unified inbox.

Triggers
Contact Created

Triggers when a new contact is created.

Contact Updated

Triggers when a contact is modified.

New Inbound Message

Triggers when a new message is received.

Message Sending Failed

Triggers when sending an outbound message failed.

Note Created

Triggers when a new note is created.

New Outbound Message

Triggers when a new message is sent.

Actions
Add Contact to Contact List

Adds a contact to a contact list.

Start an Automation

Triggers an automation in Superchat with custom data. Add an incoming webhook trigger to your Superchat automation first.

Create Contact

Creates a new contact.

Create Note

Creates a note in a coversation.

Send Email

Sends an email.

Send Message

Sends a message.

2Chat Explore 2Chat →

2Chat is a messaging integration platform that enables e-commerce brands to connect WhatsApp accounts to business systems for automated customer support.

Triggers
Incoming Call Completed

Triggers when an incoming phone call is completed (answered or missed).

Outgoing Call Completed

Triggers when an outgoing phone call is completed (answered or canceled).

Call Status Update

Triggers when a call changes state. E.g.: ringing, missed, answered, canceled, completed, etc.

WhatsApp Call Received

Triggers when a new WhatsApp call is received on your connected number.

New WhatsApp Message

Triggers when a new message is either sent or received on 2Chat. Works for messages sent by agents or sent by your users/customers.

WhatsApp Business API Message Received

Triggers when a WhatsApp message is received on your 2Chat connected number.

Actions
Create Contact

Creates a Contact in 2Chat

WhatsApp Business API Conversation Window

Check if the conversation Window is opened.

Send a WhatsApp Business API Text Message

Send a text message to a WhatsApp-enabled phone number

Send a WhatsApp Business API Template Message

Send a template message to a WhatsApp-enabled phone number

Add WhatsApp Business Collection

Adds a New Collection to your WhatsApp Business Catalog

Add WhatsApp Business Product

Adds a Product to a WhatsApp Business Catalog

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A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
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Jayesh
Co-Founder, Scrut
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
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Poorvi
Product Manager, Onsurity
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
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Product Lead, RazorpayXPayroll
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
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Rohit Singh
GM, Payoneer Workforce Management

#1 in Ease of Integrations

4.9 out of 5 stars

4.9 out of 5 stars on G2

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FAQ

Common questions about Superchat + 2Chat

Is there a pre-built Superchat + 2Chat automation?

Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Superchat and 2Chat's public API docs (or your own uploaded docs) and builds a working automation.

Does this require a pre-built Superchat or 2Chat connector?

No. The Agent works whether or not Superchat or 2Chat already has a pre-built connector in Knit's catalog — it researches the real API surface either way.

How long does it take to build?

Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does connecting 2Chat to Superchat support sales teams?

It lets your team follow up on high-value interactions from 2Chat, such as abandoned carts or new affiliate approvals, by updating lead records in Superchat.

Can affiliate activity in 2Chat be tracked inside Superchat?

Yes, when new affiliates are approved or earn commissions in 2Chat, customer profiles and deal history update automatically in Superchat.

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