When phone call ended in Trengo, sync it to SuperOffice CRM.

When a call ends in Trengo, record call logs and notes in SuperOffice CRM.

Try:

See all SuperOffice + Trengo integrations or talk to a human

Trusted by teams already building on Knit·

4.9/5 on G2·

Google for Startups Accelerator

How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

SuperOffice Explore SuperOffice →

Triggers

New contact or lead

Fires when a new contact or lead is added to SuperOffice.

Contact updated

Fires when a field on a contact changes in SuperOffice.

Deal or record stage changed

Fires when a deal, case or record moves to a new stage in SuperOffice.

Deal won

Fires when a deal is marked won in SuperOffice.

Actions

Create or update contact

Creates or updates a contact in SuperOffice.

Create deal

Creates a new deal in SuperOffice.

Update record stage

Moves a deal or record to a new stage in SuperOffice.

Log activity

Logs a call, email, or note against a record in SuperOffice.

Trengo Explore Trengo →

Triggers

New ticket or conversation

Fires when a new support ticket or chat conversation starts in Trengo.

Ticket status changed

Fires when a ticket's status changes in Trengo.

Ticket assigned

Fires when a ticket in Trengo is assigned to an agent.

SLA breached

Fires when a ticket in Trengo breaches its response SLA.

Actions

Create ticket

Creates a new ticket in Trengo.

Update ticket status

Updates a ticket's status in Trengo.

Assign ticket

Assigns a ticket in Trengo to an agent.

Reply to a ticket or chat

Posts a reply or internal note on a ticket or conversation in Trengo.

Open onboarding support tickets for newly closed deals When a deal is won in SuperOffice, automatically create a ticket in Trengo so support engineers can initiate customer onboarding. See details

Log activity in CRM when customer tickets are created When a new ticket is created in Trengo, automatically log activity in SuperOffice so account managers stay informed of open customer issues. See details

Update deal stages when critical support SLAs are breached If an SLA is breached in Trengo, automatically update the deal stage in SuperOffice to alert sales leaders of potential account risks. See details

See all SuperOffice + Trengo integrations → · Browse the full workflow library →

Enterprise-grade security

Visit our Security Center Review the DPA

FAQ

Common questions

Can Knit build “When phone call ended in Trengo, sync it to SuperOffice CRM.” between SuperOffice and Trengo?

Yes — describe it in the box above and Knit's Integrations Agent researches SuperOffice and Trengo's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

What business advantages come from linking SuperOffice and Trengo?

It breaks down silos between sales and support, giving account managers visibility into tickets and allowing closed sales to trigger onboarding workflows.

Can closing a deal automatically generate a ticket for customer success?

Yes, marking a deal as won in SuperOffice can automatically generate a ticket in Trengo for implementation support.