Support Board + Apollo Integrations
Put Support Board + Apollo to work with AI and enterprise-grade automation
Learn more about Support Board integrations or talk to a human
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Workflows you can build between Support Board and Apollo
See the kind of workflows teams build with Support Board and Apollo below — describe the exact one you want above and the Agent builds it on demand.
Support Board + Apollo
When a message is deleted in Support Board, log activity updates in Apollo.
Open onboarding support tickets for newly closed deals
When a deal is won in Apollo, automatically create a ticket in Support Board so support engineers can initiate customer onboarding.
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Log activity in CRM when customer tickets are created
When a new ticket is created in Support Board, automatically log activity in Apollo so account managers stay informed of open customer issues.
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Update deal stages when critical support SLAs are breached
If an SLA is breached in Support Board, automatically update the deal stage in Apollo to alert sales leaders of potential account risks.
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Browse the full workflow library →
Looking to achieve something else with Support Board and Apollo?
Just describe what you need — the Agent researches both APIs and builds the real automation on demand.
Try Knit FreeTriggers & actions for Support Board and Apollo
Everything Support Board and Apollo can do inside a workflow — the triggers that start one and the actions that run when it fires.
Support Board Explore Support Board →
Support Board is a customer support platform providing live chat, automated AI chatbots, and a desk ticketing system for websites.
TriggersTriggers when the status code of a conversation changes.
Triggers when the Dialogflow send a reply to a user message.
Triggers when a notification email is sent to a user or agent. Docs at https://board.support/docs/api/web#email-sent .
Triggers when a user login successfully from the login form of the chat. This Webhook is sent only if the login is successful.
Triggers when a message is deleted.
Triggers when a new conversation is received in the user's chat widget.
Adds a new note to a conversation.
Create a new user in Support Board.
Deletes a note from a conversation.
Deletes a user and all linked conversations and messages.
Deletes multiple users and all linked conversations and messages.
Sends a message to Dialogflow and add the Dialogflow response to an existing conversation as a new message.
Apollo Explore Apollo →
A B2B sales intelligence and engagement platform that provides contact database search, email outreach, and lead management.
TriggersTriggers when an existing Account is updated.
Triggers when an existing Contact is updated.
Triggers when a new Account is created.
Triggers when a new Contact is created. Note: This trigger may not always fire instantly after Contacts are created in Apollo. Contact information must be verified as up-to-date first, so there may be a delay of up to 30 minutes.
An Account is a company that your team has added to Apollo.
A Contact is a person your team has added to Apollo.
Deals are records that you can use to track possible opportunities with your prospective customers.
Creates a Task.
Update an existing Account.
Update an already existing Contact.
Other Ticketing apps on Knit
Explore more Ticketing integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
AnswerConnect
AnswerConnect is live answering and ticketing software that provides 24/7 virtual receptionist and customer support services.
AnswerForce
AnswerForce is a live answering and virtual receptionist service that provides 24/7 call handling, lead intake, and appointment booking support for businesses.
Answering Service Care
Answering Service Care is a virtual receptionist service offering live twenty-four-seven call answering and messaging support.
ArtiBot.ai
An AI-driven chatbot tool for websites that automates lead capture, appointment booking, and customer inquiry response.
Birdie Screen Recording
A screen recording and customer support tool that helps support teams record user sessions to diagnose software issues.
BirdSeed
BirdSeed is an interactive website widget offering live chat, scheduled callbacks, contact forms, and knowledge base access.
BoldDesk
A cloud-based help desk platform for organizing customer tickets, managing knowledge bases, and automating service requests.
Botsify
Botsify is an automated chatbot building platform designed to manage customer support queries and automate lead capture across messaging channels.
Other CRM apps on Knit
Explore more CRM integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
10xCRM
10xCRM is a customer relationship management solution that helps sales teams organize contacts, track pipelines, and automate communications.
17hats
17hats is a business management and CRM software designed for solo entrepreneurs and small businesses to handle client workflows and invoicing.
1CRM
1CRM is an all-in-one customer relationship management solution for small and medium businesses to manage leads, orders, and service requests.
AccuLynx
AccuLynx is a dedicated roofing business management software designed to streamline contracting estimates, field management, lead tracking, and client communications.
Act!
Act! is a customer relationship management and marketing automation solution designed to manage sales pipelines, customer records, and communication histories.
Actionstep
Actionstep is a cloud-based law practice management platform that includes legal CRM, matter management, and billing tools.
Advyzon
Advyzon is an all-in-one financial advisor management platform combining client reporting, billing, document management, and CRM features.
AEvent
AEvent is webinar marketing and CRM software that automates event registration, attendee communications, and follow-ups.
Customer Stories
See how leading technology firms are scaling their operations
Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
#1 in Ease of Integrations
4.9 out of 5 stars on G2
Common questions about Support Board + Apollo
Is there a pre-built Support Board + Apollo automation?
Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Support Board and Apollo's public API docs (or your own uploaded docs) and builds a working automation.
Does this require a pre-built Support Board or Apollo connector?
No. The Agent works whether or not Support Board or Apollo already has a pre-built connector in Knit's catalog — it researches the real API surface either way.
How long does it take to build?
Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.
What business advantages come from linking Apollo and Support Board?
It breaks down silos between sales and support, giving account managers visibility into tickets and allowing closed sales to trigger onboarding workflows.
Can closing a deal automatically generate a ticket for customer success?
Yes, marking a deal as won in Apollo can automatically generate a ticket in Support Board for implementation support.