Support Board + Gmail Integrations
Put Support Board + Gmail to work with AI and enterprise-grade automation
Learn more about Support Board integrations or talk to a human
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Workflows you can build between Support Board and Gmail
See the kind of workflows teams build with Support Board and Gmail below — describe the exact one you want above and the Agent builds it on demand.
Support Board + Gmail
When a Dialogflow message occurs in Support Board, email the details via Gmail.
Convert customer emails into support tickets
When a new customer email is received in Gmail, automatically create a tracking ticket in Support Board.
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Notify customers when tickets are updated
When a support ticket status changes in Support Board, automatically send a status update email to the submitter via Gmail.
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Send urgent alerts for SLA breaches
When an SLA deadline is breached in Support Board, automatically send an urgent notification email to support managers via Gmail.
See details
Browse the full workflow library →
Looking to achieve something else with Support Board and Gmail?
Just describe what you need — the Agent researches both APIs and builds the real automation on demand.
Try Knit FreeTriggers & actions for Support Board and Gmail
Everything Support Board and Gmail can do inside a workflow — the triggers that start one and the actions that run when it fires.
Support Board Explore Support Board →
Support Board is a customer support platform providing live chat, automated AI chatbots, and a desk ticketing system for websites.
TriggersTriggers when the status code of a conversation changes.
Triggers when the Dialogflow send a reply to a user message.
Triggers when a notification email is sent to a user or agent. Docs at https://board.support/docs/api/web#email-sent .
Triggers when a user login successfully from the login form of the chat. This Webhook is sent only if the login is successful.
Triggers when a message is deleted.
Triggers when a new conversation is received in the user's chat widget.
Adds a new note to a conversation.
Create a new user in Support Board.
Deletes a note from a conversation.
Deletes a user and all linked conversations and messages.
Deletes multiple users and all linked conversations and messages.
Sends a message to Dialogflow and add the Dialogflow response to an existing conversation as a new message.
Gmail Explore Gmail →
Gmail is a free email service developed by Google that allows users to send, receive, and manage messages.
TriggersTriggers when you receive a new attachment.
Triggers when you add a new label.
Triggers the first time a label is added to a conversation. Replies within that conversation will not trigger again.
Triggers when an email is labeled. Also triggers when a reply is added to the conversation.
Triggers when a new email appears in the specified mailbox.
Triggers when you receive a new email that matches a search string you provide.
Add a label to an email message.
Archive an email message.
Sends an email message to the trash.
Create a draft email message.
Create a draft reply to an existing email.
Forward an existing email message to new recipients.
Other Ticketing apps on Knit
Explore more Ticketing integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
AnswerConnect
AnswerConnect is live answering and ticketing software that provides 24/7 virtual receptionist and customer support services.
AnswerForce
AnswerForce is a live answering and virtual receptionist service that provides 24/7 call handling, lead intake, and appointment booking support for businesses.
Answering Service Care
Answering Service Care is a virtual receptionist service offering live twenty-four-seven call answering and messaging support.
ArtiBot.ai
An AI-driven chatbot tool for websites that automates lead capture, appointment booking, and customer inquiry response.
Birdie Screen Recording
A screen recording and customer support tool that helps support teams record user sessions to diagnose software issues.
BirdSeed
BirdSeed is an interactive website widget offering live chat, scheduled callbacks, contact forms, and knowledge base access.
BoldDesk
A cloud-based help desk platform for organizing customer tickets, managing knowledge bases, and automating service requests.
Botsify
Botsify is an automated chatbot building platform designed to manage customer support queries and automate lead capture across messaging channels.
Other Email apps on Knit
Explore more Email integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
ActiveCampaign Postmark
ActiveCampaign Postmark is a transactional email delivery service designed to help developers send application emails and monitor delivery performance.
Adestra
Adestra is an enterprise email marketing software platform providing message personalization, automation, and campaign delivery tracking.
Amazon SES
A cloud-based email sending service designed to send transactional, notification, and bulk marketing emails reliably.
Autoklose
Autoklose is an email sales automation platform designed to manage contacts, automate outreach campaigns, and engage prospects.
BigMailer
BigMailer is an email marketing and newsletter platform that allows agencies and high-volume senders to manage bulk email campaigns.
Bluetick.io
Bluetick.io is an automated email follow-up platform designed to help sales teams engage prospects and streamline outreach.
Bouncer
Bouncer is an email verification and deliverability platform for cleaning and validating email lists.
Ceipal
Ceipal is talent acquisition and communication software designed to manage recruitment workflows and email outreach.
Customer Stories
See how leading technology firms are scaling their operations
Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
#1 in Ease of Integrations
4.9 out of 5 stars on G2
Common questions about Support Board + Gmail
Is there a pre-built Support Board + Gmail automation?
Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Support Board and Gmail's public API docs (or your own uploaded docs) and builds a working automation.
Does this require a pre-built Support Board or Gmail connector?
No. The Agent works whether or not Support Board or Gmail already has a pre-built connector in Knit's catalog — it researches the real API surface either way.
How long does it take to build?
Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.
How does connecting Gmail and Support Board help customer support teams?
Support emails are converted into organized tickets automatically, while ticket updates send email replies to keep customers informed.
Can urgent ticket alerts be sent via email?
Yes, events like SLA breaches or ticket reassignments in Support Board can instantly send email alerts through Gmail.