SupportBee Formstack

SupportBee + Formstack Integrations, Built by an AI Agent

Put SupportBee + Formstack to work with AI and enterprise-grade automation

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See the kind of workflows teams build with SupportBee and Formstack below — describe the exact one you want above and the Agent builds it on demand.

SupportBee + Formstack When a new agent reply is posted in SupportBee, update the form submission in Formstack. See details
Generate support tickets from form responses When a customer submits a web form in Formstack, automatically create a detailed support ticket in SupportBee for team review. See details
Add respondents to follow-up surveys when tickets close When a ticket status is updated to resolved in SupportBee, add the customer as a respondent in Formstack to send a satisfaction survey. See details
Attach survey updates as comments on open tickets When a customer updates an existing survey response in Formstack, automatically post the new feedback as a comment on their ticket in SupportBee. See details

Browse the full workflow library →

Looking to achieve something else with SupportBee and Formstack?

Just describe what you need — the Agent researches both APIs and builds the real automation on demand.

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Triggers & actions for SupportBee and Formstack

Everything SupportBee and Formstack can do inside a workflow — the triggers that start one and the actions that run when it fires.

SupportBee Explore SupportBee →

A collaborative email-based help desk software that helps customer support teams organize and respond to customer emails.

Triggers
New Agent Reply

Triggers when an agent replies to a ticket.

New Comment

Triggers when a new comment is added to a ticket.

New Customer Reply

Triggers when a customer replies to a ticket.

New Ticket

Triggers when there is a New Ticket in your SupportBee account.

Actions
Create Ticket

Creates a New Ticket in your SupportBee account.

Formstack Explore Formstack →

Formstack is a workplace productivity platform that allows teams to build online forms, automate data workflows, and collect digital signatures seamlessly.

Triggers
New Form

Triggers when a new Form is created.

New Form Submission

Triggers when a Form recieives a Submission.

Actions
Create Form Submission

Creates a new Submission on a Form.

API Request (Beta)

This is an advanced action which makes a raw HTTP request that includes this integration's authentication.

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Customer Stories

See how leading technology firms are scaling their operations

Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
H
Huynh H
Developer, Multiplier
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
J
Jayesh
Co-Founder, Scrut
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
P
Poorvi
Product Manager, Onsurity
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
A
Aditya
Product Lead, RazorpayXPayroll
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
R
Rohit Singh
GM, Payoneer Workforce Management

#1 in Ease of Integrations

4.9 out of 5 stars

4.9 out of 5 stars on G2

G2 Leader, Spring 2026G2 Fastest Implementation, Spring 2026G2 High Performer, Spring 2026G2 Best Est. ROI, Spring 2026
FAQ

Common questions about SupportBee + Formstack

Is there a pre-built SupportBee + Formstack automation?

Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches SupportBee and Formstack's public API docs (or your own uploaded docs) and builds a working automation.

Does this require a pre-built SupportBee or Formstack connector?

No. The Agent works whether or not SupportBee or Formstack already has a pre-built connector in Knit's catalog — it researches the real API surface either way.

How long does it take to build?

Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.

How are survey responses transferred into support tickets?

Submitting a completed survey in Formstack automatically creates a new ticket in SupportBee containing all the respondent's answers.

Can ticket updates prompt custom survey distributions?

When a ticket status changes in SupportBee, you can automatically add the customer as a respondent in Formstack to collect feedback.

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