Survicate Intercom

Survicate + Intercom Integrations

Put Survicate + Intercom to work with AI and enterprise-grade automation

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See the kind of workflows teams build with Survicate and Intercom below — describe the exact one you want above and the Agent builds it on demand.

Survicate + Intercom When a survey is completed in Survicate, update user profile attributes in Intercom.
Generate support tickets from form responses When a customer submits a web form in Survicate, automatically create a detailed support ticket in Intercom for team review. See details
Add respondents to follow-up surveys when tickets close When a ticket status is updated to resolved in Intercom, add the customer as a respondent in Survicate to send a satisfaction survey. See details
Attach survey updates as comments on open tickets When a customer updates an existing survey response in Survicate, automatically post the new feedback as a comment on their ticket in Intercom. See details

Browse the full workflow library →

Looking to achieve something else with Survicate and Intercom?

Just describe what you need — the Agent researches both APIs and builds the real automation on demand.

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Triggers & actions for Survicate and Intercom

Everything Survicate and Intercom can do inside a workflow — the triggers that start one and the actions that run when it fires.

Survicate Explore Survicate →

Survicate is survey and feedback software used to collect customer insights across websites, web apps, and emails.

Triggers
New Question Answer

Triggers when a new question_answer is created.

New Survey Completion

Triggers when the user completes the entire survey - answers all the available survey questions.

Actions
Send to Research Hub

Sends feedback to Survicate Research Hub.

Intercom Explore Intercom →

Intercom is an AI-first customer service platform that delivers automated chatbots, live chat support, and customer support ticketing.

Triggers
Lead Added Email

Triggers when a Lead enters an email address.

Lead Converted to User

Triggers when a lead converts to a user.

New Lead

Triggers when a new Lead is created.

Contact Replied

Triggers when a Contact replies to a Conversation in Intercom.

Tag Added to Lead

Triggers when a Lead is tagged.

New Conversation Rating

Triggers when a conversation receives a rating.

Actions
Add Note

Add a note to a user.

Add Tag to Contact

Add a Tag to a specific Intercom Contact.

Create Article

Creates a new article in your Help Center.

Create Conversation

Creates a new conversation from a contact.

Create Data Event

Submit a Data Event to your Intercom account.

Create or Update Company

Creates or Updates a Company in Intercom.

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Customer Stories

See how leading technology firms are scaling their operations

Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
H
Huynh H
Developer, Multiplier
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
J
Jayesh
Co-Founder, Scrut
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
P
Poorvi
Product Manager, Onsurity
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
A
Aditya
Product Lead, RazorpayXPayroll
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
R
Rohit Singh
GM, Payoneer Workforce Management

#1 in Ease of Integrations

4.9 out of 5 stars

4.9 out of 5 stars on G2

G2 Leader, Spring 2026G2 Fastest Implementation, Spring 2026G2 High Performer, Spring 2026G2 Best Est. ROI, Spring 2026
FAQ

Common questions about Survicate + Intercom

Is there a pre-built Survicate + Intercom automation?

Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Survicate and Intercom's public API docs (or your own uploaded docs) and builds a working automation.

Does this require a pre-built Survicate or Intercom connector?

No. The Agent works whether or not Survicate or Intercom already has a pre-built connector in Knit's catalog — it researches the real API surface either way.

How long does it take to build?

Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.

How are survey responses transferred into support tickets?

Submitting a completed survey in Survicate automatically creates a new ticket in Intercom containing all the respondent's answers.

Can ticket updates prompt custom survey distributions?

When a ticket status changes in Intercom, you can automatically add the customer as a respondent in Survicate to collect feedback.

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