Send emails directly from team chat messages
When a new message is posted in a specific channel in Symphony, automatically send an email to designated recipients using Gmail.
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How Knit builds this workflow
The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.
Symphony Explore Symphony →
TriggersFires when a new message is posted to a channel in Symphony.
Fires when your team or a keyword is mentioned in Symphony.
Fires when a new channel is created in Symphony.
Fires when a new file is shared in Symphony.
Posts a message to a channel in Symphony.
Sends a direct message to a person in Symphony.
Creates a new channel in Symphony.
Adds a user to a channel in Symphony.
Gmail Explore Gmail →
TriggersFires when a new email arrives in Gmail.
Fires when an email is sent from Gmail.
Fires when a tracked email sent via Gmail is opened.
Fires when an email sent via Gmail bounces.
Sends an email via Gmail.
Creates a draft email in Gmail.
Applies a label or folder to an email in Gmail.
Moves an email into a different folder in Gmail.
More Symphony + Gmail workflows
Forward incoming client emails to a team chat channel
When a new email is received in Gmail, automatically post a message to a team channel in Symphony to keep everyone informed.
See details
Alert team members when emails bounce
When an outbound email bounces in Gmail, send a direct message to the sender in Symphony so they can verify the contact's details.
See details
See all Symphony + Gmail integrations → · Browse the full workflow library →
Common questions
Can Knit build “Send emails directly from team chat messages” between Symphony and Gmail?
Yes — describe it in the box above and Knit's Integrations Agent researches Symphony and Gmail's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.
How long does it take to build?
Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.
Why should I connect Gmail to Symphony?
It ensures important incoming client emails in Gmail immediately reach relevant team chat channels in Symphony so teams can collaborate faster.
Can messages in Symphony lead to email dispatches in Gmail?
Yes, when specific messages or updates are posted in a channel in Symphony, automated workflows can send or draft an email directly in Gmail.