Alert on low ratings

When a low-rated review arrives in SyncMyReviews, send a message to a manager in Slack.

Try:

See all SyncMyReviews + Slack integrations or talk to a human

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

SyncMyReviews Explore SyncMyReviews →

Triggers

New review

Fires when a customer leaves a new review in SyncMyReviews.

Review updated

Fires when a review is edited or answered in SyncMyReviews.

New survey response

Fires when a customer answers a feedback survey in SyncMyReviews.

Actions

Send a review request

Invites a customer to leave a review with SyncMyReviews.

Create or update a customer

Adds or updates a customer contact in SyncMyReviews.

Reply to a review

Posts a public reply to a review in SyncMyReviews.

Slack Explore Slack →

Triggers

New message posted to a channel

Fires when a new message is posted to a channel in Slack.

Mentioned in a message

Fires when your team or a keyword is mentioned in Slack.

New channel created

Fires when a new channel is created in Slack.

New file shared

Fires when a new file is shared in Slack.

Actions

Send a channel message

Posts a message to a channel in Slack.

Send a direct message

Sends a direct message to a person in Slack.

Create a channel

Creates a new channel in Slack.

Invite a user to a channel

Adds a user to a channel in Slack.

Post new reviews When a new review arrives in SyncMyReviews, post it in Slack. See details

Share survey responses When a survey response arrives in SyncMyReviews, post it in Slack. See details

See all SyncMyReviews + Slack integrations → · Browse the full workflow library →

Enterprise-grade security

Visit our Security Center Review the DPA

FAQ

Common questions

Can Knit build “Alert on low ratings” between SyncMyReviews and Slack?

Yes — describe it in the box above and Knit's Integrations Agent researches SyncMyReviews and Slack's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

Can reviews post to a channel?

Yes. When a new review arrives in SyncMyReviews, Slack can post the rating and text.

Can I route bad reviews?

Low-rated reviews from SyncMyReviews can go to a separate channel or directly to a manager in Slack.