Route high-intent ad leads to support or sales agents

When a new lead from an ad is submitted in Facebook Lead Ads, automatically create a ticket in Talkative so team members can follow up promptly.

Try:

See all Talkative + Facebook Lead Ads integrations or talk to a human

Trusted by teams already building on Knit·

4.9/5 on G2·

Google for Startups Accelerator

How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Talkative Explore Talkative →

Triggers

New ticket created

Fires when a new support ticket is created in Talkative.

Ticket status changed

Fires when a ticket's status changes in Talkative.

Ticket assigned

Fires when a ticket in Talkative is assigned to an agent.

SLA breached

Fires when a ticket in Talkative breaches its response SLA.

Actions

Create ticket

Creates a new ticket in Talkative.

Update ticket status

Updates a ticket's status in Talkative.

Assign ticket

Assigns a ticket in Talkative to an agent.

Add ticket comment

Posts an internal or public comment on a ticket in Talkative.

Facebook Lead Ads Explore Facebook Lead Ads →

Triggers

New lead from an ad

Fires when a new lead comes in from an ad campaign in Facebook Lead Ads.

Conversion event received

Fires when Facebook Lead Ads records a conversion or offline event.

Campaign published

Fires when a new ad or campaign goes live in Facebook Lead Ads.

Actions

Send a conversion event

Sends an offline or server-side conversion event to Facebook Lead Ads.

Add contact to an audience

Adds a contact to a custom audience or customer list in Facebook Lead Ads.

Remove contact from an audience

Removes a contact from a custom audience in Facebook Lead Ads.

Remove churned or dissatisfied customers from ad audiences When an SLA is breached or an urgent complaint ticket is created in Talkative, automatically remove the associated contact from targeted audiences in Facebook Lead Ads. See details

Send conversion events when support issues are resolved When an onboarding support ticket status changes to solved in Talkative, automatically send a conversion event to Facebook Lead Ads to optimize campaign tracking. See details

See all Talkative + Facebook Lead Ads integrations → · Browse the full workflow library →

Enterprise-grade security

Visit our Security Center Review the DPA

FAQ

Common questions

Can Knit build “Route high-intent ad leads to support or sales agents” between Talkative and Facebook Lead Ads?

Yes — describe it in the box above and Knit's Integrations Agent researches Talkative and Facebook Lead Ads's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does connecting Facebook Lead Ads with Talkative benefit marketing and support?

Integrating Facebook Lead Ads and Talkative ensures new ad prospects receive immediate follow-up while allowing support interactions to shape remarketing and audience suppression lists.

Can new ad submissions in Facebook Lead Ads generate support tickets in Talkative?

Yes, incoming leads from ad campaigns in Facebook Lead Ads can automatically create assigned tickets in Talkative for team handling.