Talkative + Microsoft Office 365 Integrations
Put Talkative + Microsoft Office 365 to work with AI and enterprise-grade automation
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Workflows you can build between Talkative and Microsoft Office 365
See the kind of workflows teams build with Talkative and Microsoft Office 365 below — describe the exact one you want above and the Agent builds it on demand.
Talkative + Microsoft Office 365
When a customer interaction completes in Talkative, log the summary and record to Microsoft Office 365.
Convert customer emails into support tickets
When a new customer email is received in Microsoft Office 365, automatically create a tracking ticket in Talkative.
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Notify customers when tickets are updated
When a support ticket status changes in Talkative, automatically send a status update email to the submitter via Microsoft Office 365.
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Send urgent alerts for SLA breaches
When an SLA deadline is breached in Talkative, automatically send an urgent notification email to support managers via Microsoft Office 365.
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Browse the full workflow library →
Looking to achieve something else with Talkative and Microsoft Office 365?
Just describe what you need — the Agent researches both APIs and builds the real automation on demand.
Try Knit FreeTriggers & actions for Talkative and Microsoft Office 365
Everything Talkative and Microsoft Office 365 can do inside a workflow — the triggers that start one and the actions that run when it fires.
Talkative Explore Talkative →
Talkative is a customer service platform offering live chat, video calling, cobrowsing, and messaging integrations for web applications.
TriggersTriggers when an interaction has been completed
Microsoft Office 365 Explore Microsoft Office 365 →
Microsoft Office 365 is a cloud-based productivity suite providing access to email, document creation, cloud storage, and enterprise collaboration applications.
Knit's Integrations Agent builds Microsoft Office 365's triggers and actions on demand — describe the automation in plain English and it writes and runs real code against Microsoft Office 365's API.
Other Ticketing apps on Knit
Explore more Ticketing integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
AnswerConnect
AnswerConnect is live answering and ticketing software that provides 24/7 virtual receptionist and customer support services.
AnswerForce
AnswerForce is a live answering and virtual receptionist service that provides 24/7 call handling, lead intake, and appointment booking support for businesses.
Answering Service Care
Answering Service Care is a virtual receptionist service offering live twenty-four-seven call answering and messaging support.
ArtiBot.ai
An AI-driven chatbot tool for websites that automates lead capture, appointment booking, and customer inquiry response.
Birdie Screen Recording
A screen recording and customer support tool that helps support teams record user sessions to diagnose software issues.
BirdSeed
BirdSeed is an interactive website widget offering live chat, scheduled callbacks, contact forms, and knowledge base access.
BoldDesk
A cloud-based help desk platform for organizing customer tickets, managing knowledge bases, and automating service requests.
Botsify
Botsify is an automated chatbot building platform designed to manage customer support queries and automate lead capture across messaging channels.
Other Email apps on Knit
Explore more Email integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
ActiveCampaign Postmark
ActiveCampaign Postmark is a transactional email delivery service designed to help developers send application emails and monitor delivery performance.
Adestra
Adestra is an enterprise email marketing software platform providing message personalization, automation, and campaign delivery tracking.
Amazon SES
A cloud-based email sending service designed to send transactional, notification, and bulk marketing emails reliably.
Autoklose
Autoklose is an email sales automation platform designed to manage contacts, automate outreach campaigns, and engage prospects.
BigMailer
BigMailer is an email marketing and newsletter platform that allows agencies and high-volume senders to manage bulk email campaigns.
Bluetick.io
Bluetick.io is an automated email follow-up platform designed to help sales teams engage prospects and streamline outreach.
Bouncer
Bouncer is an email verification and deliverability platform for cleaning and validating email lists.
Ceipal
Ceipal is talent acquisition and communication software designed to manage recruitment workflows and email outreach.
Customer Stories
See how leading technology firms are scaling their operations
Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
#1 in Ease of Integrations
4.9 out of 5 stars on G2
Common questions about Talkative + Microsoft Office 365
Is there a pre-built Talkative + Microsoft Office 365 automation?
Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Talkative and Microsoft Office 365's public API docs (or your own uploaded docs) and builds a working automation.
Does this require a pre-built Talkative or Microsoft Office 365 connector?
No. The Agent works whether or not Talkative or Microsoft Office 365 already has a pre-built connector in Knit's catalog — it researches the real API surface either way.
How long does it take to build?
Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.
How does connecting Microsoft Office 365 and Talkative help customer support teams?
Support emails are converted into organized tickets automatically, while ticket updates send email replies to keep customers informed.
Can urgent ticket alerts be sent via email?
Yes, events like SLA breaches or ticket reassignments in Talkative can instantly send email alerts through Microsoft Office 365.