Log inbound calls and missed calls in CRM

When an inbound call or missed call occurs in CrazyCall, automatically log the activity on the contact's record in TeamWave.

Try:

See all TeamWave + CrazyCall integrations or talk to a human

Trusted by teams already building on Knit·

4.9/5 on G2·

Google for Startups Accelerator

How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

TeamWave Explore TeamWave →

Triggers

New contact or lead

Fires when a new contact or lead is added to TeamWave.

Contact updated

Fires when a field on a contact changes in TeamWave.

Deal or record stage changed

Fires when a deal, case or record moves to a new stage in TeamWave.

Deal won

Fires when a deal is marked won in TeamWave.

Actions

Create or update contact

Creates or updates a contact in TeamWave.

Create deal

Creates a new deal in TeamWave.

Update record stage

Moves a deal or record to a new stage in TeamWave.

Log activity

Logs a call, email, or note against a record in TeamWave.

CrazyCall Explore CrazyCall →

Triggers

New inbound SMS

Fires when a new text message is received in CrazyCall.

New call

Fires when a new call comes in or out through CrazyCall.

Missed call

Fires when a call is missed in CrazyCall.

Call recording ready

Fires when a call recording finishes processing in CrazyCall.

Actions

Send an SMS or MMS

Sends a text message through CrazyCall.

Place an outbound call

Starts an outbound call via CrazyCall.

Create or update a contact

Creates or updates a contact in CrazyCall.

Send a voice message

Sends a recorded voice message via CrazyCall.

Send text messages to newly created leads When a new lead is created in TeamWave, automatically send a welcome SMS via CrazyCall to establish immediate contact. See details

Dispatch text confirmations on won deals When a deal is won in TeamWave, send an automated SMS via CrazyCall to confirm details with the client. See details

See all TeamWave + CrazyCall integrations → · Browse the full workflow library →

Enterprise-grade security

Visit our Security Center Review the DPA

FAQ

Common questions

Can Knit build “Log inbound calls and missed calls in CRM” between TeamWave and CrazyCall?

Yes — describe it in the box above and Knit's Integrations Agent researches TeamWave and CrazyCall's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does connecting TeamWave and CrazyCall help track phone communications?

Inbound calls, text messages, and missed calls handled in CrazyCall can automatically log activities or update lead profiles directly inside TeamWave.

Can I automate text message follow-ups when deal stages change?

Yes, updating a deal stage in TeamWave can prompt CrazyCall to send an automated SMS confirmation or message to the client.