Teamwork Desk Typeform

Attach survey updates as comments on open tickets

When a customer updates an existing survey response in Typeform, automatically post the new feedback as a comment on their ticket in Teamwork Desk.

Try:

See all Teamwork Desk + Typeform integrations or talk to a human

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Teamwork Desk Explore Teamwork Desk →

Triggers
New ticket or conversation

Fires when a new support ticket or chat conversation starts in Teamwork Desk.

Ticket status changed

Fires when a ticket's status changes in Teamwork Desk.

Ticket assigned

Fires when a ticket in Teamwork Desk is assigned to an agent.

SLA breached

Fires when a ticket in Teamwork Desk breaches its response SLA.

Actions
Create ticket

Creates a new ticket in Teamwork Desk.

Update ticket status

Updates a ticket's status in Teamwork Desk.

Assign ticket

Assigns a ticket in Teamwork Desk to an agent.

Reply to a ticket or chat

Posts a reply or internal note on a ticket or conversation in Teamwork Desk.

Typeform Explore Typeform →

Triggers
New form response

Fires when a form is submitted in Typeform.

Survey completed

Fires when a respondent finishes a survey in Typeform.

Response updated

Fires when an existing response is edited in Typeform.

Actions
Create or update form

Creates or updates a form or survey in Typeform.

Retrieve a response

Looks up a specific form response in Typeform.

Add a respondent

Adds a respondent or contact to a form in Typeform.

Generate support tickets from form responses When a customer submits a web form in Typeform, automatically create a detailed support ticket in Teamwork Desk for team review. See details
Add respondents to follow-up surveys when tickets close When a ticket status is updated to resolved in Teamwork Desk, add the customer as a respondent in Typeform to send a satisfaction survey. See details

See all Teamwork Desk + Typeform integrations →  ·  Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Attach survey updates as comments on open tickets” between Teamwork Desk and Typeform?

Yes — describe it in the box above and Knit's Integrations Agent researches Teamwork Desk and Typeform's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How are survey responses transferred into support tickets?

Submitting a completed survey in Typeform automatically creates a new ticket in Teamwork Desk containing all the respondent's answers.

Can ticket updates prompt custom survey distributions?

When a ticket status changes in Teamwork Desk, you can automatically add the customer as a respondent in Typeform to collect feedback.

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