Log team discussions into CRM contact histories

When a new message is posted in Telegram, automatically log the details as an activity against the contact record in JivoChat.

Try:

See all Telegram + JivoChat integrations or talk to a human

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Telegram Explore Telegram →

Triggers

New message posted

Fires when a new message is posted to a channel in Telegram.

New channel created

Fires when a new channel is created in Telegram.

Mentioned in a message

Fires when your team or a keyword is mentioned in Telegram.

New file shared

Fires when a new file is shared in Telegram.

Actions

Send channel message

Posts a message to a channel in Telegram.

Send direct message

Sends a direct message to a specific person in Telegram.

Add reaction

Reacts to a message in Telegram.

Invite user to channel

Adds a user to a channel in Telegram.

JivoChat Explore JivoChat →

Triggers

New lead created

Fires when a new lead or contact is created in JivoChat.

Deal stage changed

Fires when a deal moves to a new stage in JivoChat.

Deal won

Fires when a deal is marked won in JivoChat.

Contact updated

Fires when a field on a contact changes in JivoChat.

Actions

Create or update contact

Creates or updates a contact in JivoChat.

Create deal

Creates a new deal in JivoChat.

Update deal stage

Moves a deal to a new stage in JivoChat.

Log activity

Logs a call, email, or note against a record in JivoChat.

Celebrate closed deals in team channels When a deal is marked as won in JivoChat, automatically send a celebration message to your team channel in Telegram. See details

Alert sales reps to new incoming leads When a new lead is created in JivoChat, send a direct message in Telegram to assign and notify the responsible salesperson. See details

See all Telegram + JivoChat integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Log team discussions into CRM contact histories” between Telegram and JivoChat?

Yes — describe it in the box above and Knit's Integrations Agent researches Telegram and JivoChat's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does connecting Telegram to JivoChat help sales teams close deals faster?

Sales reps receive instant channel updates in Telegram whenever high-value leads or deal status changes occur in JivoChat, allowing rapid team collaboration.

Can chat conversations be tracked in customer profiles?

Yes, important conversations or messages posted in Telegram can be automatically logged as activity notes in JivoChat.