Telnyx Microsoft Office 365

Telnyx + Microsoft Office 365 Integrations, Built by an AI Agent

Put Telnyx + Microsoft Office 365 to work with AI and enterprise-grade automation

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See the kind of workflows teams build with Telnyx and Microsoft Office 365 below — describe the exact one you want above and the Agent builds it on demand.

Telnyx + Microsoft Office 365 When an incoming call is received in Telnyx, log the call event in Microsoft Office 365. See details
Send SMS alerts when emails bounce When an urgent email bounces in Microsoft Office 365, automatically send a text message via Telnyx to request updated contact details. See details
Send email summaries for missed phone calls When a call is missed in Telnyx, send an email alert in Microsoft Office 365 so your team can quickly follow up. See details
Create draft follow-up emails when text messages arrive When a customer sends a new inbound text in Telnyx, automatically create a labeled email draft in Microsoft Office 365 for formal response. See details

Browse the full workflow library →

Looking to achieve something else with Telnyx and Microsoft Office 365?

Just describe what you need — the Agent researches both APIs and builds the real automation on demand.

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Triggers & actions for Telnyx and Microsoft Office 365

Everything Telnyx and Microsoft Office 365 can do inside a workflow — the triggers that start one and the actions that run when it fires.

Telnyx Explore Telnyx →

Telnyx is a global communications platform providing programmable voice, SMS, wireless, and phone number services to developers and enterprises.

Triggers
List TeXML Applications

Retrieves a list of TeXML applications on a Telnyx profile - https://developers.telnyx.com/api/call-scripting/find-texml-applications

New Phone Number

Triggers on a new order of a phone number

New Recording

Triggers when a new recording has been made

Receive a Call

Triggers on an incoming call to a Call Control Application

Receive a Fax

Triggers when a PDF has been received via through a fax profile

Receive a Message

Triggers when an inbound message is received by one of your Telnyx messaging profiles.

Actions
Dial a Number

Dial a Phone Number using a Telnyx Call Profile

Play Audio

Play an audio recording on an answered call

Send a Fax

Send PDF using Telnyx Fax API

Send SMS

Send an SMS message to a phone number.

Send MMS

Send an MMS message to a phone number.

Send Short Code SMS

Sends a short code message via Telnyx

Microsoft Office 365 Explore Microsoft Office 365 →

Microsoft Office 365 is a cloud-based productivity suite providing access to email, document creation, cloud storage, and enterprise collaboration applications.

Triggers
Calendar Event Start

Triggers at a specified time before an event in your calendar starts.

New Attachment

Triggers when there is a new attachment.

New Calendar Event

Triggers when a new event is created in your calendar.

New Contact

Triggers when a new contact is added to your account

New Email

Triggers when a new e-mail is received in your inbox.

New Email Matching Search

Triggers when a new e-mail is received in your inbox that matches a search.

Actions
Add Attendees to Calendar Event

Adds attendees to a calendar event.

Set Categories on an Email

Sets the categories applied to an email.

Add User to Distribution List

Adds a user to a distribution list or group. Only available in Microsoft 365 Business accounts that have organizational directories.

Copy Email

Create a copy of an email in another folder.

Create Event

Create an event in the calendar of your choice.

Create Contact

Creates a new contact.

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FAQ

Common questions about Telnyx + Microsoft Office 365

Is there a pre-built Telnyx + Microsoft Office 365 automation?

Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Telnyx and Microsoft Office 365's public API docs (or your own uploaded docs) and builds a working automation.

Does this require a pre-built Telnyx or Microsoft Office 365 connector?

No. The Agent works whether or not Telnyx or Microsoft Office 365 already has a pre-built connector in Knit's catalog — it researches the real API surface either way.

How long does it take to build?

Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.

Why combine Microsoft Office 365 and Telnyx?

Combining email and SMS ensures critical messages get seen promptly by switching channels if an email bounces or a call is missed.

Can an incoming call generate an email?

Yes, missed calls or available voice recordings in Telnyx can automatically generate email notifications or drafts in Microsoft Office 365.

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