Attach call recordings to project tasks
Once a call recording becomes available in Telzio, post a comment with the audio details to the corresponding task in Basecamp.
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How Knit builds this workflow
The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.
Telzio Explore Telzio →
TriggersFires when a new text message is received in Telzio.
Fires when a new call comes in or out through Telzio.
Fires when a call is missed in Telzio.
Fires when a call recording finishes processing in Telzio.
Sends a text message through Telzio.
Starts an outbound call via Telzio.
Creates or updates a contact in Telzio.
Sends a recorded voice message via Telzio.
Basecamp Explore Basecamp →
TriggersFires when a new task or card is created in Basecamp.
Fires when a task in Basecamp is marked complete.
Fires when a task's due date in Basecamp is coming up.
Fires when a comment is added to a task in Basecamp.
Creates a new task in Basecamp.
Updates a task's status or assignee in Basecamp.
Posts a comment on a task in Basecamp.
Moves a task in Basecamp to a different board or list.
More Telzio + Basecamp workflows
Log missed calls as follow-up tasks
When a customer call goes unanswered in Telzio, automatically create a follow-up task in Basecamp so team members can return the call.
See details
Send SMS notifications when tasks are completed
When a project task is marked complete in Basecamp, automatically send a confirmation text message to the client through Telzio.
See details
See all Telzio + Basecamp integrations → · Browse the full workflow library →
Common questions
Can Knit build “Attach call recordings to project tasks” between Telzio and Basecamp?
Yes — describe it in the box above and Knit's Integrations Agent researches Telzio and Basecamp's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.
How long does it take to build?
Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.
How can connecting Telzio with Basecamp help manage missed customer calls?
You can set up an integration so every missed call in Telzio creates a task in Basecamp, ensuring your team follows up promptly.
Can project updates in Basecamp send notifications to clients?
Yes, completing a task or reaching a due date in Basecamp can prompt Telzio to send a text message directly to the customer.