Textline + Reply Integrations, Built by an AI Agent
Put Textline + Reply to work with AI and enterprise-grade automation
4.9/5 on G2·
Google for Startups Accelerator
Workflows you can build between Textline and Reply
See the kind of workflows teams build with Textline and Reply below — describe the exact one you want above and the Agent builds it on demand.
Textline + Reply
When a new email is sent in Reply, trigger a notification message to the recipient via Textline.
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Pause marketing messages when critical support tickets open
When a new support ticket is created in Textline, automatically apply a temporary hold tag to the contact in Reply.
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Create support tickets for unengaged or unsubscribed leads
When a lead unsubscribes in Reply, automatically create a ticket in Textline for an account manager to investigate potential churn.
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Send follow-up communications upon ticket resolution
When a support ticket status changes to solved in Textline, update the contact profile in Reply and add them to a customer satisfaction sequence.
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Browse the full workflow library →
Looking to achieve something else with Textline and Reply?
Just describe what you need — the Agent researches both APIs and builds the real automation on demand.
Try Knit FreeTriggers & actions for Textline and Reply
Everything Textline and Reply can do inside a workflow — the triggers that start one and the actions that run when it fires.
Textline Explore Textline →
Textline is a business text messaging application built to manage customer support tickets and team SMS interactions.
TriggersTriggers when a contact sends you a new message.
Imports a new message into Textline as if the contact sent it by SMS.
Send an announcement to one or more contacts. This can be done by phone number(s), tag, or saved search.
Sends a new message to a contact.
Send a survey to one or more contacts. This can be done by phone number(s), tag, or saved search.
Updates an Agent's availability within Textline.
Creates or updates an entry in your Textline address book.
Reply Explore Reply →
A sales engagement platform that automates multi-channel cold outreach via email, LinkedIn, calls, and WhatsApp messages.
TriggersTriggers when reply marked with a new inbox category.
Triggers when an email address bounce (soft & hard).
Triggers when a person clicks your link in email.
Triggers when new email sent (first step or follow-up).
Triggers when a person opens your email.
Triggers when a person clicks opt out link.
Create/Update a person and push it to campaign.
CreatesUpdates a person.
Mark as Finished a person in the campaign
Marks prospects as replied in some campaign.
Move a person to the next step in sequence from Zapier step
Remove person from concrete campaign
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Customer Stories
See how leading technology firms are scaling their operations
Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
#1 in Ease of Integrations
4.9 out of 5 stars on G2
Common questions about Textline + Reply
Is there a pre-built Textline + Reply automation?
Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Textline and Reply's public API docs (or your own uploaded docs) and builds a working automation.
Does this require a pre-built Textline or Reply connector?
No. The Agent works whether or not Textline or Reply already has a pre-built connector in Knit's catalog — it researches the real API surface either way.
How long does it take to build?
Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.
Can support team members manage marketing messaging when an SLA is breached?
Yes, when an SLA breach occurs in Textline, a tag can be applied in Reply to pause marketing emails until the issue is resolved.
Can customer marketing unsubscribes update open support tickets?
Yes, when a contact unsubscribes in Reply, a comment can be automatically added to open tickets in Textline to keep support agents informed.