Log missed calls as follow-up tasks

When a customer call goes unanswered in Textmagic, automatically create a follow-up task in Resource Guru so team members can return the call.

Try:

See all Textmagic + Resource Guru integrations or talk to a human

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Textmagic Explore Textmagic →

Triggers

New inbound SMS

Fires when a new text message is received in Textmagic.

New call

Fires when a new call comes in or out through Textmagic.

Missed call

Fires when a call is missed in Textmagic.

Call recording ready

Fires when a call recording finishes processing in Textmagic.

Actions

Send an SMS or MMS

Sends a text message through Textmagic.

Place an outbound call

Starts an outbound call via Textmagic.

Create or update a contact

Creates or updates a contact in Textmagic.

Send a voice message

Sends a recorded voice message via Textmagic.

Resource Guru Explore Resource Guru →

Triggers

New task created

Fires when a new task, job or item is created in Resource Guru.

Task completed

Fires when a task in Resource Guru is marked complete.

Due date approaching

Fires when a task's due date in Resource Guru is coming up.

Status changed

Fires when a task, job or project changes status in Resource Guru.

Actions

Create task

Creates a new task, job or item in Resource Guru.

Update task

Updates a task's status or assignee in Resource Guru.

Add comment

Posts a comment on a task in Resource Guru.

Assign task

Assigns a task in Resource Guru to a team member.

Send SMS notifications when tasks are completed When a project task is marked complete in Resource Guru, automatically send a confirmation text message to the client through Textmagic. See details

Attach call recordings to project tasks Once a call recording becomes available in Textmagic, post a comment with the audio details to the corresponding task in Resource Guru. See details

See all Textmagic + Resource Guru integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Log missed calls as follow-up tasks” between Textmagic and Resource Guru?

Yes — describe it in the box above and Knit's Integrations Agent researches Textmagic and Resource Guru's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How can connecting Textmagic with Resource Guru help manage missed customer calls?

You can set up an integration so every missed call in Textmagic creates a task in Resource Guru, ensuring your team follows up promptly.

Can project updates in Resource Guru send notifications to clients?

Yes, completing a task or reaching a due date in Resource Guru can prompt Textmagic to send a text message directly to the customer.