Create partner support tickets when affiliates earn commissions
When an affiliate earns a milestone commission in Kajabi, automatically create and assign a VIP ticket in Thoughtly for financial verification and payout processing.
4.9/5 on G2·
Google for Startups Accelerator
How Knit builds this workflow
The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.
Thoughtly Explore Thoughtly →
TriggersFires when a new support ticket is created in Thoughtly.
Fires when a ticket's status changes in Thoughtly.
Fires when a ticket in Thoughtly is assigned to an agent.
Fires when a ticket in Thoughtly breaches its response SLA.
Creates a new ticket in Thoughtly.
Updates a ticket's status in Thoughtly.
Assigns a ticket in Thoughtly to an agent.
Posts an internal or public comment on a ticket in Thoughtly.
Kajabi Explore Kajabi →
TriggersFires when a new affiliate is approved to promote a product in Kajabi.
Fires when an affiliate earns a commission in Kajabi.
Fires when a customer abandons their cart before completing checkout in Kajabi.
Sends a custom API request to Kajabi for actions not covered by a dedicated action.
More Thoughtly + Kajabi workflows
Open support tickets for abandoned high-value carts
When a customer abandons a high-value cart in Kajabi, automatically create a ticket in Thoughtly so a support agent can assist with checkout.
See details
Initiate store account adjustments when tickets are resolved
When a support ticket status changes to resolved in Thoughtly, automatically send a custom API request to Kajabi to update customer records or promotional access.
See details
See all Thoughtly + Kajabi integrations → · Browse the full workflow library →
Common questions
Can Knit build “Create partner support tickets when affiliates earn commissions” between Thoughtly and Kajabi?
Yes — describe it in the box above and Knit's Integrations Agent researches Thoughtly and Kajabi's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.
How long does it take to build?
Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.
How does connecting Kajabi to Thoughtly help with abandoned carts?
When a high-value cart is abandoned in Kajabi, an automated support ticket is opened in Thoughtly so customer service reps can reach out and offer assistance.
Can support ticket resolutions update my ecommerce store?
Yes, when a support ticket status updates in Thoughtly, you can send custom requests to Kajabi to adjust partner account settings or issue store credits.