Thoughtly + Mews Integrations
Put Thoughtly + Mews to work with AI and enterprise-grade automation
4.9/5 on G2·
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Workflows you can build between Thoughtly and Mews
See the kind of workflows teams build with Thoughtly and Mews below — describe the exact one you want above and the Agent builds it on demand.
Convert escalated support tickets into development tasks
When a high-priority customer issue is logged in Thoughtly, create a matching task in Mews for product engineers to investigate.
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Resolve customer tickets automatically when tasks complete
When an engineer marks a bug fix task as complete in Mews, update the status of the related support ticket in Thoughtly so support can notify the customer.
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Flag SLA breaches on project management task boards
If a critical ticket breaches its resolution SLA in Thoughtly, post an urgent warning comment directly on the related task in Mews.
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Browse the full workflow library →
Looking to achieve something else with Thoughtly and Mews?
Just describe what you need — the Agent researches both APIs and builds the real automation on demand.
Try Knit FreeTriggers & actions for Thoughtly and Mews
Everything Thoughtly and Mews can do inside a workflow — the triggers that start one and the actions that run when it fires.
Thoughtly Explore Thoughtly →
Thoughtly is an artificial intelligence voice agent platform that automates customer support calls and incoming phone inquiries.
TriggersTriggers when a Thoughtly has a new response.
Creates a new Contact on your Thoughtly team.
Triggers a call to be made to a given phone number.
Mews Explore Mews →
Mews is a cloud-based property management system designed to automate operations and guest experiences for hospitality businesses.
TriggersTriggers when there is a new Accounting Item.
Triggers when there is a new closed bill.
Triggers when a new company is added.
Triggers when the customer event occurs such as new customer is added or customer is updated.
Triggers when the reservation event occurs such as a new booking, check in or check out.
Triggers when space is out of order or house use space block.
Attaches the specified file to the customer profile.
Creates a reservation.
Adds a customer as a companion to the reservation. Succeeds only if there is space for the new companion (count of current companions is less than AdultCount + ChildCount).
Adds a new product order of the specified product to the reservation.
Creates Availability Block, updates availability and rate price.
Creates a Company.
Other Ticketing apps on Knit
Explore more Ticketing integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
Algomo
Algomo is an AI-powered customer support platform that automates customer service inquiries through intelligent chatbots and ticketing integrations.
AnswerConnect
AnswerConnect is live answering and ticketing software that provides 24/7 virtual receptionist and customer support services.
AnswerForce
AnswerForce is a live answering and virtual receptionist service that provides 24/7 call handling, lead intake, and appointment booking support for businesses.
Answering Service Care
Answering Service Care is a virtual receptionist service offering live twenty-four-seven call answering and messaging support.
ArtiBot.ai
An AI-driven chatbot tool for websites that automates lead capture, appointment booking, and customer inquiry response.
Birdie Screen Recording
A screen recording and customer support tool that helps support teams record user sessions to diagnose software issues.
BirdSeed
BirdSeed is an interactive website widget offering live chat, scheduled callbacks, contact forms, and knowledge base access.
BoldDesk
A cloud-based help desk platform for organizing customer tickets, managing knowledge bases, and automating service requests.
Other Project Management apps on Knit
Explore more Project Management integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
10,000ft
A high-level resource management and project planning software designed to help businesses manage team capacity and project forecasts.
ActiveCollab
A project management and collaboration software that helps teams organize work tasks, track time, and invoice client work.
Acute
Acute is a product feedback management software that allows SaaS teams to collect feature requests, prioritize roadmaps, and engage users.
adam.ai
A meeting intelligence platform that helps teams organize meeting agendas, record key decisions, and manage actionable project tasks.
AdaptiveWork
AdaptiveWork is an enterprise project and portfolio management solution that helps teams track work, resources, and project status.
Agiled
An all-in-one business management platform offering project planning, client management, invoicing, time tracking, and HR management.
Aha!
A product roadmap and strategic planning software that helps product teams outline strategy, capture ideas, and manage feature releases.
airfocus
airfocus is product strategy and project management software that helps teams prioritize tasks and build visual product roadmaps.
Customer Stories
See how leading technology firms are scaling their operations
Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
#1 in Ease of Integrations
4.9 out of 5 stars on G2
Common questions about Thoughtly + Mews
Is there a pre-built Thoughtly + Mews automation?
Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Thoughtly and Mews's public API docs (or your own uploaded docs) and builds a working automation.
Does this require a pre-built Thoughtly or Mews connector?
No. The Agent works whether or not Thoughtly or Mews already has a pre-built connector in Knit's catalog — it researches the real API surface either way.
How long does it take to build?
Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.
What's the most common Project Management + Ticketing automation?
Creating a task in Mews whenever a ticket in Thoughtly is escalated or tagged as a bug, with a two-way status sync so support sees engineering progress without leaving Thoughtly.
Can status updates flow back to the original ticket?
Yes — when the linked task in Mews changes status, the Agent can post that update back onto the original ticket in Thoughtly automatically.