Create time entries when issues are marked completed

When an issue status changes to closed in Freshservice, automatically generate a finished time entry in timeBuzzer for project accounting.

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

timeBuzzer Explore timeBuzzer →

Triggers

New client added

Fires when a new client is added in timeBuzzer.

New project created

Fires when a new project is created in timeBuzzer.

New time entry logged

Fires when a new time entry is logged in timeBuzzer.

Timer started

Fires when a timer is started in timeBuzzer.

Actions

Create client

Creates a new client in timeBuzzer.

Create project

Creates a new project in timeBuzzer.

Create time entry

Logs a new time entry in timeBuzzer.

Start timer

Starts a timer in timeBuzzer.

Freshservice Explore Freshservice →

Triggers

New issue captured

Fires when a new error or issue is captured in Freshservice.

Issue status changed

Fires when an issue's status changes in Freshservice.

Deployment tracked

Fires when a new deployment is tracked in Freshservice.

Actions

Create issue

Creates or updates an issue in Freshservice.

Assign issue

Assigns an issue in Freshservice to a teammate.

Resolve issue

Resolves or mutes an issue in Freshservice.

Sync new time entries into issue resolutions When a developer logs a time entry in timeBuzzer, automatically update and resolve the related software issue in Freshservice. See details

Prepare dev backlog for new client projects When a new project is created in timeBuzzer, automatically create the initial set of onboarding issues in Freshservice. See details

See all timeBuzzer + Freshservice integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Create time entries when issues are marked completed” between timeBuzzer and Freshservice?

Yes — describe it in the box above and Knit's Integrations Agent researches timeBuzzer and Freshservice's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How do dev bug fixes connect to client time tracking?

When an issue status changes in Freshservice, you can automatically log or update a time entry in timeBuzzer to capture active engineering hours.

Can creating a client project automatically set up dev tracking?

Yes, creating a new project in timeBuzzer can instantly create matching tracking categories or initial issues in Freshservice.