TimeHero Intercom

When new task in TimeHero, sync it to Intercom.

When a new task is created in TimeHero, link or sync it to Intercom.

Try:

See all TimeHero + Intercom integrations or talk to a human

Trusted by teams already building on Knit·4.9 out of 5 stars4.9/5 on G2·GoogleGoogle for Startups Accelerator
prismforceHackerearthIsotopes AIInfojobsPayoneerOutsolveSkuadPayworksItiliteOnsurityRazorpayXMultiplierPeoplestrongScrutCeipal

How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

TimeHero Explore TimeHero →

Triggers
New task created

Fires when a new task, job or item is created in TimeHero.

Task completed

Fires when a task in TimeHero is marked complete.

Due date approaching

Fires when a task's due date in TimeHero is coming up.

Status changed

Fires when a task, job or project changes status in TimeHero.

Actions
Create task

Creates a new task, job or item in TimeHero.

Update task

Updates a task's status or assignee in TimeHero.

Add comment

Posts a comment on a task in TimeHero.

Assign task

Assigns a task in TimeHero to a team member.

Intercom Explore Intercom →

Triggers
New ticket or conversation

Fires when a new support ticket or chat conversation starts in Intercom.

Ticket status changed

Fires when a ticket's status changes in Intercom.

Ticket assigned

Fires when a ticket in Intercom is assigned to an agent.

SLA breached

Fires when a ticket in Intercom breaches its response SLA.

Actions
Create ticket

Creates a new ticket in Intercom.

Update ticket status

Updates a ticket's status in Intercom.

Assign ticket

Assigns a ticket in Intercom to an agent.

Reply to a ticket or chat

Posts a reply or internal note on a ticket or conversation in Intercom.

Convert escalated support tickets into development tasks When a high-priority customer issue is logged in Intercom, create a matching task in TimeHero for product engineers to investigate. See details
Resolve customer tickets automatically when tasks complete When an engineer marks a bug fix task as complete in TimeHero, update the status of the related support ticket in Intercom so support can notify the customer. See details
Flag SLA breaches on project management task boards If a critical ticket breaches its resolution SLA in Intercom, post an urgent warning comment directly on the related task in TimeHero. See details

See all TimeHero + Intercom integrations →  ·  Browse the full workflow library →

Enterprise-grade security

SOC 2 certified GDPR compliant ISO 27001 certified
Visit our Security Center Review the DPA
FAQ

Common questions

Can Knit build “When new task in TimeHero, sync it to Intercom.” between TimeHero and Intercom?

Yes — describe it in the box above and Knit's Integrations Agent researches TimeHero and Intercom's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

What's the most common Project Management + Ticketing automation?

Creating a task in TimeHero whenever a ticket in Intercom is escalated or tagged as a bug, with a two-way status sync so support sees engineering progress without leaving Intercom.

Can status updates flow back to the original ticket?

Yes — when the linked task in TimeHero changes status, the Agent can post that update back onto the original ticket in Intercom automatically.

Put Integrations on Autopilot. Talk to Experts.

Knit is loved by customers across the globe due to our seamless product and white glove support. You'll love us too!

Talk to a Human