Create customer profiles from incoming phone calls
When a new call or text arrives in SendHub, automatically create or update a customer record in Timekit so scheduling details are ready to go.
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How Knit builds this workflow
The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.
Timekit Explore Timekit →
TriggersFires when a new booking or appointment is made in Timekit.
Fires when a booking in Timekit is changed or canceled.
Fires when a new customer books for the first time in Timekit.
Creates a new booking or appointment in Timekit.
Cancels or moves a booking in Timekit.
Creates or updates a customer record in Timekit.
Adds a booking from Timekit to a connected calendar.
SendHub Explore SendHub →
TriggersFires when a new text message is received in SendHub.
Fires when a new call comes in or out through SendHub.
Fires when a call is missed in SendHub.
Fires when a call recording finishes processing in SendHub.
Sends a text message through SendHub.
Starts an outbound call via SendHub.
Creates or updates a contact in SendHub.
Sends a recorded voice message via SendHub.
More Timekit + SendHub workflows
Send text confirmation for new client appointments
When a customer makes a new booking in Timekit, automatically send a personalized SMS confirmation from SendHub to reduce no-shows.
See details
Notify clients by SMS when appointments are rescheduled or canceled
When an appointment status changes in Timekit, send an automated text message from SendHub so the client is immediately updated.
See details
See all Timekit + SendHub integrations → · Browse the full workflow library →
Common questions
Can Knit build “Create customer profiles from incoming phone calls” between Timekit and SendHub?
Yes — describe it in the box above and Knit's Integrations Agent researches Timekit and SendHub's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.
How long does it take to build?
Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.
Can I send text message confirmations when an appointment is booked?
Yes, whenever a client completes a booking in Timekit, an automated SMS notification can be sent via SendHub instantly.
What happens if a call is missed while managing client schedules?
You can set up a workflow where a missed call in SendHub creates or updates a customer record in Timekit to follow up and schedule a call back.