Skip cancelled bookings

When a booking is cancelled in Timely, remove the pending review request in Birdeye.

Try:

See all Timely + Birdeye integrations or talk to a human

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Timely Explore Timely →

Triggers

New booking made

Fires when a new booking or appointment is made in Timely.

Booking rescheduled or canceled

Fires when a booking in Timely is changed or canceled.

New customer

Fires when a new customer books for the first time in Timely.

Actions

Create a booking

Creates a new booking or appointment in Timely.

Cancel or reschedule a booking

Cancels or moves a booking in Timely.

Create or update a customer

Creates or updates a customer record in Timely.

Add the booking to a calendar

Adds a booking from Timely to a connected calendar.

Birdeye Explore Birdeye →

Triggers

New review

Fires when a customer leaves a new review in Birdeye.

Review updated

Fires when a review is edited or answered in Birdeye.

New survey response

Fires when a customer answers a feedback survey in Birdeye.

Actions

Send a review request

Invites a customer to leave a review with Birdeye.

Create or update a customer

Adds or updates a customer contact in Birdeye.

Reply to a review

Posts a public reply to a review in Birdeye.

Request reviews after appointments When an appointment is completed in Timely, send a review request from Birdeye. See details

Sync booking customers When a new booking is made in Timely, create or update the customer in Birdeye. See details

See all Timely + Birdeye integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Skip cancelled bookings” between Timely and Birdeye?

Yes — describe it in the box above and Knit's Integrations Agent researches Timely and Birdeye's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

Can a completed appointment trigger a review request?

Yes. When a booking ends in Timely, Birdeye can send a review request.

Are customers synced?

New booking customers in Timely can be created or updated in Birdeye.