Post missed call alerts to support channels
When a missed call occurs in Toky, automatically send a channel message in SAMWAD with caller details so someone can follow up immediately.
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How Knit builds this workflow
The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.
Toky Explore Toky →
TriggersFires when a new text message is received in Toky.
Fires when a new call comes in or out through Toky.
Fires when a call is missed in Toky.
Fires when a call recording finishes processing in Toky.
Sends a text message through Toky.
Starts an outbound call via Toky.
Creates or updates a contact in Toky.
Sends a recorded voice message via Toky.
SAMWAD Explore SAMWAD →
TriggersFires when a new message is posted to a channel in SAMWAD.
Fires when a new channel is created in SAMWAD.
Fires when your team or a keyword is mentioned in SAMWAD.
Fires when a new file is shared in SAMWAD.
Posts a message to a channel in SAMWAD.
Sends a direct message to a specific person in SAMWAD.
Reacts to a message in SAMWAD.
Adds a user to a channel in SAMWAD.
More Toky + SAMWAD workflows
Share call recordings in discussion channels
When a call recording is ready in Toky, automatically send a direct message in SAMWAD containing the audio recording link for easy team review.
See details
Send SMS updates from team channel messages
When a message is posted in a broadcast channel in SAMWAD, automatically send an SMS to relevant clients using Toky.
See details
See all Toky + SAMWAD integrations → · Browse the full workflow library →
Common questions
Can Knit build “Post missed call alerts to support channels” between Toky and SAMWAD?
Yes — describe it in the box above and Knit's Integrations Agent researches Toky and SAMWAD's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.
How long does it take to build?
Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.
How does integrating SAMWAD with Toky help customer communication?
It brings incoming texts and missed calls from Toky straight into SAMWAD channels, so your team can respond instantly or review call recordings together.
Can team members send SMS messages to clients directly from SAMWAD?
Yes, messages posted in specific SAMWAD channels can automatically initiate outbound SMS or MMS messages through Toky.