Log inbound calls and missed calls in CRM

When an inbound call or missed call occurs in SimpleTexting, automatically log the activity on the contact's record in Top Producer.

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See all Top Producer + SimpleTexting integrations or talk to a human

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Top Producer Explore Top Producer →

Triggers

New contact or lead

Fires when a new contact or lead is added to Top Producer.

Contact updated

Fires when a field on a contact changes in Top Producer.

Deal or record stage changed

Fires when a deal, case or record moves to a new stage in Top Producer.

Deal won

Fires when a deal is marked won in Top Producer.

Actions

Create or update contact

Creates or updates a contact in Top Producer.

Create deal

Creates a new deal in Top Producer.

Update record stage

Moves a deal or record to a new stage in Top Producer.

Log activity

Logs a call, email, or note against a record in Top Producer.

SimpleTexting Explore SimpleTexting →

Triggers

New inbound SMS

Fires when a new text message is received in SimpleTexting.

New call

Fires when a new call comes in or out through SimpleTexting.

Missed call

Fires when a call is missed in SimpleTexting.

Call recording ready

Fires when a call recording finishes processing in SimpleTexting.

Actions

Send an SMS or MMS

Sends a text message through SimpleTexting.

Place an outbound call

Starts an outbound call via SimpleTexting.

Create or update a contact

Creates or updates a contact in SimpleTexting.

Send a voice message

Sends a recorded voice message via SimpleTexting.

Send text messages to newly created leads When a new lead is created in Top Producer, automatically send a welcome SMS via SimpleTexting to establish immediate contact. See details

Dispatch text confirmations on won deals When a deal is won in Top Producer, send an automated SMS via SimpleTexting to confirm details with the client. See details

See all Top Producer + SimpleTexting integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Log inbound calls and missed calls in CRM” between Top Producer and SimpleTexting?

Yes — describe it in the box above and Knit's Integrations Agent researches Top Producer and SimpleTexting's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does connecting Top Producer and SimpleTexting help track phone communications?

Inbound calls, text messages, and missed calls handled in SimpleTexting can automatically log activities or update lead profiles directly inside Top Producer.

Can I automate text message follow-ups when deal stages change?

Yes, updating a deal stage in Top Producer can prompt SimpleTexting to send an automated SMS confirmation or message to the client.