Mirror bug reports across engineering teams

When a new issue is captured in TOPdesk, automatically create a corresponding issue in PagerDuty to keep cross-functional teams aligned.

Try:

See all TOPdesk + PagerDuty integrations or talk to a human

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

TOPdesk Explore TOPdesk →

Triggers

New issue captured

Fires when a new error or issue is captured in TOPdesk.

Issue status changed

Fires when an issue's status changes in TOPdesk.

Deployment tracked

Fires when a new deployment is tracked in TOPdesk.

Actions

Create issue

Creates or updates an issue in TOPdesk.

Assign issue

Assigns an issue in TOPdesk to a teammate.

Resolve issue

Resolves or mutes an issue in TOPdesk.

PagerDuty Explore PagerDuty →

Triggers

New issue captured

Fires when a new error or issue is captured in PagerDuty.

Issue status changed

Fires when an issue's status changes in PagerDuty.

Deployment tracked

Fires when a new deployment is tracked in PagerDuty.

Actions

Create issue

Creates or updates an issue in PagerDuty.

Assign issue

Assigns an issue in PagerDuty to a teammate.

Resolve issue

Resolves or mutes an issue in PagerDuty.

Sync status updates between tracking systems When an issue status changes in PagerDuty, update the corresponding issue in TOPdesk so both platforms reflect current progress. See details

Auto-resolve linked issues upon deployment When a successful deployment is tracked in TOPdesk, automatically set the associated issue to resolved in PagerDuty. See details

See all TOPdesk + PagerDuty integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Mirror bug reports across engineering teams” between TOPdesk and PagerDuty?

Yes — describe it in the box above and Knit's Integrations Agent researches TOPdesk and PagerDuty's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

Why sync two different developer tools together?

Cross-team collaboration often requires mirroring issues or status changes from an internal tracker in TOPdesk over to a partner platform in PagerDuty.

Will resolving a bug in one platform automatically close it in the other?

Yes, updates like status changes or issue resolutions in TOPdesk can automatically update and resolve corresponding items in PagerDuty.