Update database records when an issue is resolved

As soon as an issue status changes to resolved in TOPdesk, update the corresponding row in SQL Server to reflect the resolution.

Try:

See all TOPdesk + SQL Server integrations or talk to a human

Trusted by teams already building on Knit·

4.9/5 on G2·

Google for Startups Accelerator

How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

TOPdesk Explore TOPdesk →

Triggers

New issue captured

Fires when a new error or issue is captured in TOPdesk.

Issue status changed

Fires when an issue's status changes in TOPdesk.

Deployment tracked

Fires when a new deployment is tracked in TOPdesk.

Actions

Create issue

Creates or updates an issue in TOPdesk.

Assign issue

Assigns an issue in TOPdesk to a teammate.

Resolve issue

Resolves or mutes an issue in TOPdesk.

SQL Server Explore SQL Server →

Triggers

New row inserted

Fires when a new row is added to a table in SQL Server.

Row updated

Fires when an existing row changes in SQL Server.

Query result ready

Fires when a scheduled query in SQL Server finishes running.

Actions

Run a query

Runs a SQL query against SQL Server and returns the result.

Insert or update a row

Writes a new or updated row to SQL Server.

Sync a table

Syncs a table in SQL Server with data from another source.

File a bug ticket when an error is logged in the database Whenever a new error row is inserted into SQL Server, automatically create a tracking issue in TOPdesk so engineering can investigate immediately. See details

Log deployment events into your data warehouse When a deployment is tracked in TOPdesk, insert a record into SQL Server to maintain an accurate audit history of software releases. See details

See all TOPdesk + SQL Server integrations → · Browse the full workflow library →

Enterprise-grade security

Visit our Security Center Review the DPA

FAQ

Common questions

Can Knit build “Update database records when an issue is resolved” between TOPdesk and SQL Server?

Yes — describe it in the box above and Knit's Integrations Agent researches TOPdesk and SQL Server's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

What's the most common Databases & Warehouses + Developer Tools automation?

Syncing commits, pull requests, and issue status from TOPdesk into SQL Server continuously, so engineering metrics can be reported alongside other business data.

Does this need webhook access configured in the dev tool?

The Agent works with whatever TOPdesk exposes over its own API or webhooks — no separate custom setup needed on your end.